Customer Ratings & Reviews

Have not had to use this yet. Everybody praises and says it's great. If you ever need to replace your product, Best Buy and Geek Squad are there!

Went into best buy and got my keyboard exchanged with no hassles, 2 year protection was worth it.

Jut works. May not work for heavy duty gaming, but survives pinball fine and is great for everyday word processing and program development. I'm assuming I won't actually have to deal with the GS since the local precinct doesn't like working with me.

They’re awesome! They are knowledgeable and quick to address issues! Thanks!!

Added this for headphones since i've had bad luck recently with them. Rep was great!

I love the Geed Squad . Everytime I call I receive excellent customer service and they are knowledgeable and helpful. It is worth every penny. A great Value. They installed and mounted all my tv's .

Great service! Went with a broken tv remote asked for a warranty exchange got sent the wrong one and has to go back to the store. when I went back and mentioned that the wrong remote was sent they replaced it themselves with one they had in store!

Workers were there and wanted to help. Easy and transaction was smooth

She was very nice and courteous she answered all my questions she was a delight

Best Buy has the BEST warranties. I’ve never had any issues with warranty claims.

Having large hands and fingers finding a good keyboard fit is difficult. These work well.

The way I carry around my iPad w/my mini backlite keyboard I believe always have the option just in case i drop it or something occurs that i would kick myself not having my plan B.

Haven't had to use one of their warranty plans yet. Great to have them though just incase.

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

The charging mount I had for Xbox just stopped working one day and I took it back to bestbuy and they gave me a brand new one within minutes

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.

Corded headphones are something that can have problems. This was a gift for someone whose last pair died prematurely. Sounded like good insurance to me. I myself buy such cheap headphones that it isn't worth it, but with these it was worth the few dollars.

For the most part, the keyboard is alright. It gets the job at the end of the day. There are are probably other products that prove to be better but for now, this one shall suffice.

This is great for my 13 year old. Kids break things and Best Buy replaces the item. So worth it when it comes to children.

10 out of 10 this keyboard is really very beautiful and very comfortable