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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,659 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must-have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement plan is a must-have for any product. I have it for everything I buy and it has saved me countless times. I've had products with issues and I just took it to the store and got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quality. Very fast and reliable. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a peace of mind having these services. I totally recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this service is a great way to save money and time when you are in need of it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable compact, responds well and the keys sound great. Used for gaming and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just makes sense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way I carry around my iPad w/my mini backlite keyboard I believe always have the option just in case i drop it or something occurs that i would kick myself not having my plan B.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Keyboard & Mouse

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Keybord is incredibly clean, with a sleek look. Mouse functions well with 2 extra buttons on the side too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squads Warranty is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me my warranty for my headset and swapped it for a new one quickly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] geek squad is the bee's knees, a round of applause for all the geeks

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great sound and customization!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great quality headset. Ears are comfortable, especially if your one with larger ears and looking for something light on them. Volume adjustment is great, allows for full control. Steelseries app also makes it easy to control and customize your headset to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are really good at fixing things. they do perfect job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with the additional extended warranty. I, unfortunately, have had to use the warranty in the past and it saved time and money to repair items and replace items. Well worth the extra investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely necessary if you play COD constantly and go through keyboards a lot lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Replacement plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the Replacement plan is simply too good of a deal to pass up. If something breaks or gets worn down, they’ll replace it or reimburse you no questions asked. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Keyboard I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and comfortable as heck, I can play all day with this. Wish it clicked louder but that’s personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are an amazing value when you need them. Bring your faulty product in, get a gift card to replace the product with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad warranty before, great service on earbuds cutting out. Went into store swapped for new set, no issues with service warranty.

    I would recommend this to a friend