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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6530 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,530 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily worth it to know all my tech is protected for years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily worth it to know all my tech is protected for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the extended warranty in geek squad protection every chance I get. the assistance and help that I get that comes along with the protection is always worth the price even if it doesn't get used the ones I do use cover everything that I purchase it for so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad. Any time I've needed services is been prompt. Worth the money and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad and they are friendly and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and efficient! Definitely recommending this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were always so helpful with anything i needed with my tech. and their customer support was just fantastic would recommened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get it for any electronics I buy that I’m not sure will last as long as they should.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the bee's knees, a round of applause for all the geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do not play with fire. get these NOW.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad Protection gives me the peace of mind knowing that they'll take care of repairs if something goes wrong and my manufacturer warranty doesn't cover it or after my warranty ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for travel keyboard and mouse sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for keyboard and mouse sets like this for portable units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned a PlayStation headset with a protection p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I have it in case I ever need it. I have had to use it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jaci. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!