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Customer reviews

Rating 4.8 out of 5 stars with 5669 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,669 reviews
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. He is a big gamer well a beginner. He said it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice needed this keyboard. to use for my setup at home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad ran my pockets for fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this a few years back for my son and he absolutely loved it. I recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to know that your product is protected for 2 years. This protection covers the mouse I purchased and to know that if something is not right that it can be replaced. I feel good knowing that I purchased this coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GeekSquad service is the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GeekSquad service! They with offer to fix your item or exchange it for new if it can’t be fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement warranty Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has it covered! Extends the original manufacturers warranty and covers things not covered by the manufacturers warranty. 2 Years is a good Idea things always seem to break after the original manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect everytime i buy a product from best buy quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this insurance because they do what they tell you they're going to do. It provides so much peace of mind to know your devices are protected especially when you spend top dollar fo rthem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Allows me to be free to move away from Computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it saved me lots of money on new purchases and protection plans thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect in case something happens to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amazing response to my questions especially since I don’t really know when I’m talking about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage. Wish it wasn’t one time use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. Fully replaced my mouse I purchased that stopped working. Manufacturer would have replaced for free but would have taken 2 weeks. I went into a bestbuy store and replaced it same day. They only down side is once you use it you have to purchase another one. So it’s a one time use thing. My item was $90 so this would be more valuable on a very large purchase like TV or appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection with all of my products, the ease of mind that my device can be fixed or replaced if something happens is unparalleled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection with all of my products, the ease of mind that my device can be fixed or replaced if something happens is unparalleled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review from a Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it since purchase and it runs great! Plus the price is inexpensive for the quality of M,2 that you get. Would recommend 10/10

    I would recommend this to a friend