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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6530 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,530 reviews
  • Rated 5 out of 5 stars

    Great Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Their Geek Squad plans are amazing and easy to work with them when you have issues. Easy online booking service to meet in person and their plans are definitely worth it to be extra precautious.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great sound and customization!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset. Ears are comfortable, especially if your one with larger ears and looking for something light on them. Volume adjustment is great, allows for full control. Steelseries app also makes it easy to control and customize your headset to your liking.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SLEAK TACTILE KEYBOARD

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing keyboard with a strong magnetic arm rest. Super slick and satisfying design with tactile keys that make typing enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are knowledgeable and experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and knowledgeable in their fields of expertise. Great benefits needed for all my tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad warranty before, great service on earbuds cutting out. Went into store swapped for new set, no issues with service warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best thing at best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s something youll likely replace within a couple years, get the protection plan. Its so easy to return things and u can get replace it or get credit for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. He is a big gamer well a beginner. He said it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Support, You Won't Regret It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong purchasing Geek Squad support. It really comes in handy if and when you need it. I always buy it if it is available for the product I am purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and peace of mind to have in case of accident on a product that gets used frequently good to have extra protection feel good about my purchases great service and happy to be helped out in a time of need thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and clean I would recommend and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get this just in case but so far have not had to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when getting my headset and choosing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the keyboard and mouse! It’s an excellent accessory for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investments?!? It’s a great plan to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would never buy without some.protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this and appreciate that I can get it for this long. It helps me financially to have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2-year accidental geek squad replacement is a true blessing. It has saved me a lot of money, especially this year. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced broken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with the purchase but they replaced the headset when I told them about it. Very respectful and hardworking people.

    I would recommend this to a friend