Customer Ratings & Reviews

I am very happy with my purchase! exceeded my expectations :)

I often get this Geek Squad service since it does not happen often but when something breaks I just want it replaced or fixed right away without a lot of questions and this is what it does, Happy with my purchase

[Employee of bestbuy] I am not quite sure why you can write a review for a warranty, but it does it’s job I suppose? It’s a warranty. Bazinga.

[Employee of bestbuy] I get a service plan on most small items. Usually my items get replace and it’s really low hassle.

If it’s something youll likely replace within a couple years, get the protection plan. Its so easy to return things and u can get replace it or get credit for a new one.

Absolutely love this plan. Anytime my devices have a malfunction, it covers it and is an easy process to claim.

You cannot go wrong purchasing Geek Squad support. It really comes in handy if and when you need it. I always buy it if it is available for the product I am purchasing.

The protection plan has never disappointed me when I needed it. If your item is eligible for it, get it. Replacing a pair of headphones was stress free and all my protection plan info. could be looked up without my receipt.

I am very pleased with the product. Not only is it a fantastic gift for Christmas it is a awesome product to enjoy.

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

I buy warranties on all my products that I buy from Best Buy especially the wireless keyboard since the lettering comes off the keys after 4 to 6 months. So when I have to replace it it doesn't cost me an arm and a leg like $70

Their protection plan is always great! I would highly recommend to get.

These replacement plans are really good and no hassle, these keyboards aren’t made to last thank god they have these plans otherwise I wouldn’t even purchase some of these new brands

I was able to treat these in and just pay another $10 so I could get new headphones. It was a good deal

This is much needed for the recipient it was good for the recipient the recipient liked that a warranty was added

Very knowledgeable agents, they're also great at troubleshooting.

Never had to use it but its nice insurance knowing that everything would be covered if anything went wrong

great to have this warrenty always good for emergecy

U walk in and they replace it without taking the old one. Limited questions. Keep a copy of ur receipt to make the process easier.

Definitely would pick geek squad over apple care any time. They have better customer service and even when you don’t have they’re service, they still help you. Apple just asks if you have apple care and if you don’t, then they don’t care.