Customer Ratings & Reviews

That’s all, just got a new keyboard on the spot when the dongle was fading out. Could’ve been the keyboard or the dongle, but the value of the trade in let me get a solid alternative in store

[Employee of bestbuy] I love the way the keyboard feels and sounds. The software is also amazing and the wireless dongle has no noticeable delay.

I always purchase Geek Squad. Any time I've needed services is been prompt. Worth the money and piece of mind.

The headphones are really confortable and light, great for using them a couple of hours for gaming or at work. I have been using them for more than a year daily and haven’t had any wear.

This keyboard is extremely quiet ... It takes a little while to get used to the key binds since it has no arrow keys or F1-F12 keys but that only takes like a week until you get the shortcuts down pat.

Having the 2-year accidental geek squad replacement is a true blessing. It has saved me a lot of money, especially this year. Highly recommend it.

Always recommend to purchase a extended warranty service on expensive purchases of electronics for piece of mind.

Is always a good idea to have protection on your product in case you need to replace it.

I always buy this warranty anytime I buy electronics. Have used it many times and never a problem. They make it very easy to replace item if you have this warranty. Definitely recommend getting it.

Geek Squad 2-year accidental replacement plan is awesome to have on any product! I always purchase it with anything I get from Best Buy, always has been a smooth & easy process getting replacements when needed.

Good quality soft touch decent price. I use lot and definitely recommend

Comes in handy when you have problems with items you've purchased and or replacement.

Geek squad basically acts like insurance, if your product breaks they will replace it or give you store credit. I returned my mouse after a year of use because it had a small hole on the side, and they replaced it, no questions asked!

Went into best buy and got my keyboard exchanged with no hassles, 2 year protection was worth it.

Shade, installed my new Dell Monitor very professionally and and showed me all the short cuts I am able to use. The system is great add on for my new Dell computer. I highly the Geek Squad service for any and all home installs.

We were offered this 2-year warranty when I bought my son his new keyboard. The price was pretty good for $11 for 2 years. Haven't used it yet so we're hoping that Geek Squad and Best Buy does what it promises to do!

GEEK SQUAD ROCKS! EVERYONE THERE IS SO HELPFUL AND I HAVE USED THEM SEVERAL TIMES AND THEY ARE ALL VERY TRAINED ON WHAT THEY NEED TO DO. I WILL ALWAY BUY THIS REPLACEMENT. GREAT JOB TO THE GEEK SQUAD WORKERS!!!

[Employee of bestbuy] Great tool to have on expensive purchases to ensure it lasts.

For headphones, it makes sense. I rarely buy the replacement insurance for anything else but it seems with these type of headphones, they are great but don't last. It paid off last time so we purchased the insurance on the new pair.

man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work