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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,659 reviews
  • Rated 5 out of 5 stars

    Replaced broken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with the purchase but they replaced the headset when I told them about it. Very respectful and hardworking people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help desk top notched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many problems with this one as I did reach out to the Geek Squad for an answer I needed to be concrete with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and replacement options for my new equipment and the Geek team Amber was very helpful it’s my additional questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old man review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, im not a huge gamer though simple games al the way rdr2 is my gaming. Story mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVERED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE ACCIDENTAL GEEK SQUAD REPLACEMENT FOR SURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance with the squad care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy on insurance I recommend everyone that buys a device from Best Buy to get the geek squad care package for two years. You never know when you need it during that time.Always get insurance with the squad care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to know that your product is protected for 2 years. This protection covers the mouse I purchased and to know that if something is not right that it can be replaced. I feel good knowing that I purchased this coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    ADH protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans are a must, the accidental protection plan is the absolute best thing Bestbuy sells as an accessory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement warranty Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has it covered! Extends the original manufacturers warranty and covers things not covered by the manufacturers warranty. 2 Years is a good Idea things always seem to break after the original manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on if anything were to happen or come up with my sons gift he now has access to Best Buy's finest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can live easy knowing I am covered by the best. I have no doubt if my product fails that it is covered by the best possible policy with the geek squad. They have never failed me in the 15 years that I’ve used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing for replacement warranty. It’s a very affordable warranty to extend past the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, more like Peak Squad, for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If theres trouble, make that double, Geek Squad will help you until youre blasting off again....to do other things. idk theyre good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty is always essential when it comes to high end electronics!

    I would recommend this to a friend