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Customer reviews

Rating 4.8 out of 5 stars with 6623 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,623 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the 2 year replacement for most of my peripherals. Never had an issues replacing old products. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-year accidental replacement plan is awesome to have on any product! I always purchase it with anything I get from Best Buy, always has been a smooth & easy process getting replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I have it in case I ever need it. I have had to use it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad and they are friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for travel keyboard and mouse sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for keyboard and mouse sets like this for portable units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got my money's worth lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad she got us through the past, almost 4 years, but sadly at almost the 4 year mark it needs replacing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the bee's knees, a round of applause for all the geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they offer to install things for you and have a live agent if you need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would never buy without some.protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this and appreciate that I can get it for this long. It helps me financially to have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly for keys esp the ones that light up this is so good to get; don’t waste your time with the companies you can just go in and replace it no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 year warranty so I'm hoping this would be beneficial for me in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ROCKS! EVERYONE THERE IS SO HELPFUL AND I HAVE USED THEM SEVERAL TIMES AND THEY ARE ALL VERY TRAINED ON WHAT THEY NEED TO DO. I WILL ALWAY BUY THIS REPLACEMENT. GREAT JOB TO THE GEEK SQUAD WORKERS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who you gonna call? Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad basically acts like insurance, if your product breaks they will replace it or give you store credit. I returned my mouse after a year of use because it had a small hole on the side, and they replaced it, no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and fast responses got me what I needed and helped me repair/exchange my device

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Keyboard & Mouse

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keybord is incredibly clean, with a sleek look. Mouse functions well with 2 extra buttons on the side too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to use the Geek Squad for my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me to my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything amazing. Love it! Works to perfection.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the 2 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were offered this 2-year warranty when I bought my son his new keyboard. The price was pretty good for $11 for 2 years. Haven't used it yet so we're hoping that Geek Squad and Best Buy does what it promises to do!

    I would recommend this to a friend