Customer Ratings & Reviews

Headphones had a huge issue and I was helping immediately in store and got them replaced in as little as a few days. Service was amasing

Shade, installed my new Dell Monitor very professionally and and showed me all the short cuts I am able to use. The system is great add on for my new Dell computer. I highly the Geek Squad service for any and all home installs.

Got the 2 year accidental geek squad Replacement insurance for my Ornata keyboard from Razer through Best Buy, Great to have the security knowing its covered.

So cute so , so high quality & so comfortable. I eat sleep and breathe in these headphones

Geek squad always knows what to do when something is broken you can always count on them

The headphones are fantastic, and the customer service on 44th St was top tier. Recommending Best Buy to everyone I know.

man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work

We needed help with my son’s AirPods and they made it an easy process.

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Don’t even remember buying this, but if they do free replacement, worth a review

easily worth it to know all my tech is protected for years

easily worth it to know all my tech is protected for years

For headphones, it makes sense. I rarely buy the replacement insurance for anything else but it seems with these type of headphones, they are great but don't last. It paid off last time so we purchased the insurance on the new pair.

Hello everyone, I've been using it for a while now, everything works fine.

The keyboard is so cool, I touch it and the keyboard turn on light of leds inside to see easy in the dark the letters is so great

This was a great buy. The original jeuboard afyer several months needed replacement. Definately got our monies worth from buying it.

Very high responsive. The grey buttons are very nice for when gaming and snowing your home keys. Gamers out there should know that well.

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

Excellent buy on insurance I recommend everyone that buys a device from Best Buy to get the geek squad care package for two years. You never know when you need it during that time.Always get insurance with the squad care.

Purchased this for my son. He is a big gamer well a beginner. He said it works flawlessly.