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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6530 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,530 reviews
  • Rated 5 out of 5 stars

    Who you gonna call? Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad basically acts like insurance, if your product breaks they will replace it or give you store credit. I returned my mouse after a year of use because it had a small hole on the side, and they replaced it, no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly in my parents home since they needed it. They don't miss their old keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty package money can buy at a store they've never denied my claims and have always helped me find the replacement item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service really impressed life time customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed PC Monitor Very Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, installed my new Dell Monitor very professionally and and showed me all the short cuts I am able to use. The system is great add on for my new Dell computer. I highly the Geek Squad service for any and all home installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my keyboard, mouse, and headset. All of my PC electronic accessories, this is a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents helped me set up my purchase quickly and helped me with all my concerns and doubts

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Accidental Damage

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because if you accidentally break it or damage it. They will replace it for you! Completely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without a plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a plan, I always get one. At least on items that break down a lot. They always pay for themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 2 year warranty because it's really worth it incase of something going wrong

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad has not touched my product. Very good.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. Hopefully it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great team, overall top tier support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad accidental replacement rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can live easy knowing I am covered by the best. I have no doubt if my product fails that it is covered by the best possible policy with the geek squad. They have never failed me in the 15 years that I’ve used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance with the squad care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy on insurance I recommend everyone that buys a device from Best Buy to get the geek squad care package for two years. You never know when you need it during that time.Always get insurance with the squad care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan, is very good protection in any device, is just loke no worries on gadgets or devices you purchase that’s why i always take this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months ago and have not had any problems. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Will Take Care of You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of the Geek Squad to the rescue! This is such a high quality service, you will not be disappointed, I never have been!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Technitions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knows their stuff. They resolved my issue in a timely manner & with superior professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is worth the money. We've had no issues and easy to use.

    I would recommend this to a friend