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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 6,659 reviews
  • Rated 5 out of 5 stars

    Protect yourself dude!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase and keep squad protection plans. They are some of the hardest working professionals in this business and will happily help you with any technical issues or installation quandaries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello everyone, I've been using it for a while now, everything works fine.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection plans are always the Best Buy to keep your items insured of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad protection plan has been a life saver more than once. I get the protection with all my best buy purchases. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting geek squad warranty is very peace on mind on the product you purchase.. they can easily replace if something happen to your item.. so always get this plan

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Navyguy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them tranzfer gigabite of files from old desktop computer. I provided the portable harddrive that i purchased from them. A tually completed the job 2 days sooner then quoted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with my son’s AirPods and they made it an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully I haven't had to exercise or use the sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is still a okay.. haven't had to use them but it's nice to have the security of breakdown fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option is given on electronics bought through Best Buy! When you put money into something it is always nice to know that they will back up what they sell if need to just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy for electronics. It quick and easy. No hassle. It is always at a good price as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They do good never had any issues with them and they are very friendly and get any problem solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement program is awesome, especially for gaming headsets that never seem to last long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, long battery life keyboard is perfect for a starter kit when playing on PC it works wonders easy to use I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service as always. Anytime I have an issue with a product the work with me to find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little insurance at times is good,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who couldn't use a replacement policy when something you've paid for stops functioning?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad package is great. It really gives you peace of mind knowing that your items are covered completely against "life happens" virus debugging after an accidental download!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, worth the money, Used to plate Rainbow 6 siege with it and warzone, and I was able to hear the footsteps clearly

    I would recommend this to a friend