Customer Ratings & Reviews

I always buy Geek Squad Protection when it is available. I have had to use it a couple of times over the years, and it has come in handy. Best Buy has simply replaced the defective item with no questions asked. Highly recommend!

Very comfy and support my hands, I like so much pretty easy to use

When purchasing electronics at BestBuy, I always get the Geek Squad service. I can be sure that if something goes bad, the knowledgeable experts at Geek Squad service will repair and take care of any issue when/if arises. Thank you Best Buy for Geek Squad.

I always buy Geek Squad Protection when available. I have had to use it a couple of times over the years and Best Buy have been great about just replacing a defective item with no questions asked. Would highly recommend it!

I haven't had to use this yet but it is really nice to have a back up plan if something does go wrong at a very reasonable price as well.

Again do not leave the store without this if your buying a high priced, high quality item. Especially TV, this will save you 1000s of dollars. Warranty in store or in person to your home way easier than dealing w manufacturing company

I have used this service to remotely fix my computer three times this year. Once for viruses, once to remove trackers and once to fix a screen that inverted the image after a lightning strike. Every Geek Squad member I have encountered was more than pleasant and understanding and solved my issue expeditiously. It is well worth it.

Really comes in clutch when your at a LAN party and you accidently get a drink spilled at your set up. A must have for computer, consoles, and peripherals.

Always worth every penny. You never know what can happen.

Works great got it in 2 days no issues thanks a bunch so needed more storage

I'm using this for my laptop because I don't like to use the flat buttons I like the high buttons so I also have a second laptop and bought another one just like it to use. These are perfect for anyone that feels the same as I do.

[Employee of bestbuy] Why not get protection incase something happens. Better to have it and not need it than to need it and not have it ;)

We always get extra protection on our products. Have had gaming headsets that had cord issues at some point. Took them back to Best Buy, no issue with exchanging them. Already got a new 2-year plan on the new product.

I'm very rough on my products. But with the accidental protection plan I don't have to worry about it. They're always so friendly when I come in and extremely understanding. They never make me feel ashamed or embarrassed of any incident that brings me in there! And for the price it is absolutely worth it! I love The geek squad!

[Employee of bestbuy] the adh warranties always got my back whenever something happens to my peripherals. it's honestly the best warranty you can get on computer equipment

best controller for pc, has so many extra buttons and you cant set the side and front buttons to do anything

Holy mother of valuable benefits and full value returns THIS IS A W. I got this for a headset that was a couple hundred and they gave me the FULL VALUE BACK in best buy credit BECAUSE I HAD THIS PLAN. You want this plan. INCOMPREHENSIBLE W.

Geek squad provides not only good service, but THE BEST. Any items I’ve ever had issues with these geeks got it figured out, I always purchase the protection with Geek Squad, saved me THOUSANDS

I bought this keyboard to go with a laptop that I bought my husband for his business. He is a mechanic and needs to be able to look up parts and keep track of them. With him working with his hands every day, I wanted to keep the laptop itself as clean as possible and the best way to do that is to keep his hands off of the keyboard and touchpad. This keyboard works great for this purpose. It's easy to use and he doesn't have any issues with it. (I also bought a silicone cover for it for protection, so maybe it will prolong the life of the keyboard.)

This warranty was a godsend! Most items have a 1-3 year manufacturer warranty which can be a headache to deal with. This 2 year warranty BestBuy offers allowed me to just switch it out for a new one. But the warranty is a one time use.