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Customer reviews

Rating 4.8 out of 5 stars with 6625 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,625 reviews
  • Rated 5 out of 5 stars

    Slim and reaponsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts a long time on a charge, slim design makes it easy to transport. Quiet typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It paid for itself...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to swap out a keyboard in store due to an obvious design flaw. They didn't even ask me what was wrong, they just let me swap it out. Done. No questions asked. This plan paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have usd this service - excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are all incredible. A wonderful service!!! Love the emails updating what they are doing and the phone call on when computer is ready. They go over with you exactly what they performed when you pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grea t and very helpful everytime and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, simple and to the point with no problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly in my parents home since they needed it. They don't miss their old keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best! Woot woot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best who doesn’t love a warranty, it’s a few year long and we all know technically now a days. Am I right!? Like cmon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents helped me set up my purchase quickly and helped me with all my concerns and doubts

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing keyboard and amazing protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the keyboard feels and sounds. The software is also amazing and the wireless dongle has no noticeable delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have some reassurance that I can replace my SSD, in case anything goes wrong within the next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad Replacement is an excellent deal for the solid state drive I purchased. I do not have to worry about replacing this drive if needed. Geek Squad stands behind their service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 2 year warranty because it's really worth it incase of something going wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes perfectly to protect my equipment and ensure I can keep going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great service I was able to drop off my Xbox with no wait an with in 2 days it was finish and working good as now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good, reliable drive that can run hot...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good drive for backing up files. Be warned, if you're going to backup large files, buy a couple of 40-60mm usb fans to keep the drive cool. The ventilation for the 3.5 inch drive inside the case is lacking. By placing a fan on both ends--one blowing air in, and one out--the drive is comfortably cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad replacement warranties. They take the item back in the original box no questions asked. I have yet to use this one, but my son can be rough on things, so I love the peace of mind it brings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband doesn't necessarily believe in warranties but I do and they have been beneficial for me to definitely purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are great they definitely know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement was almost magically easy, they didn’t have the exact mouse I wanted so they practically gave me store credit so I can practically upstage the mouse that broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the 2 year Geek Squad plan is is very good investment. The first set I bought- the mic stopped working and I was able to get a new set at no cost.

    I would recommend this to a friend