Customer Ratings & Reviews

Geek Squad Services is Great. I would not purchase anything without this service.

This is good to have when you have kids using this device. I haven used them for this device yet, but I have used them in the past and they are very knowledgeable

[Employee of bestbuy] Exceptional service wouldn't buy a product without GSP, it's an absolute must !!!

Geek squad protection is worth it. Never know when your gonna spill something on your keyboard.

Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

Lets me have different keyboard presets saved depending on the game. Good beginner keyboard with good lighting

When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

Where would I be without the safety and warranty best buy gives, I always purchase it for the comfort in knowing I can bring it back if my electronics start acting wrong.

Highly recommend i'm always having to replace my Mouse and keyboard from time to time because of them falling on the floor sometimes

LOVE this mouse. Not only is it functions on all kinds of levels that others have but i have dragged this mouse everywhere and have dropped it a few times and it's still good to go.

Just received this so luckily haven't had to use it yet. Thankful it's offered though at a decent price. Anytime we have used geek squad in the past they are always helpful and efficient.

Just received this so luckily haven't had to use it yet. Thankful it's offered though at a decent price. Anytime we have used geek squad in the past they are always helpful and efficient.

Need a replacement.found this one loved how easy it was to set it up .

[Employee of bestbuy] Always quick easy an painless to do a claim on my protection

Never had a problem with any Geek Squad warranty and service. I have only had to use them once or twice. They came through for me. I got my $$$ worth.

It is worth it! It is a nice cushion, I always purchase it when available. There have been plenty of time I didn't need it. But the times I did, made it well worth it.

Very good. Key bored works well. Easy to cennect on Bluetooth

Great to have protected products. Geek squad is knowledgable and very helpful

I've been a fan of the Geek Squad warranty. Now, I have a membership that includes warranty or service so, I guess it should be the same.

Great protection, I'm very happy with Best Buy! I can go get help anytime.