Customer Ratings & Reviews

I normally always buy this Geek Squad insurance every time I make a big purchase. I've had to use it multiple times over the years and it has always been very easy to use to get a return or replacement. I just go to the store and they see if added on my purchase, and after a few minutes I leave with a replacement or refund. I think its worth the price for the ease of mind, and its definitely saved me money in the long run when things break. I highly recommend it!

good protection, employee told me if my product stops working, they will try to fix it, or give me a brand new one.

I’m glad I bought the protection. I bought the protection for headphones I got for my brother and he used them all day everyday. Needless to say they were beat up. I went to get a refund or another pair and geek squad was quick to help me.

Geek Squad has been so helpful all around in my experience with Best Buy. I have inquired about and used services for many devices. Diagnostics, warranty and repair as well as their refurbished items all come back excellent.

I love the accidental warranty coverage it is the best

Always a good option for stop carring to much about the products you buy.

protection plan has saved me many times from faulty or poor products

I would buy this over and over its like health insurance kinda but for robots r whatever

I think the protection plan is a good length & coverage for its price.

Super easy to install, affordable on sale and really needed given how much storage the PS5 actually has.

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

These IT Special individuals work hard to fix any and all problems given to them with their educated and experienced knowledge acquired. I recommended several people who purchased the geek squad’s warranty coverages.

saved my butt all the way on having to shell out for new gear 10/10 would buy again

Easy install. 6539 mb on the read speed. I have NOT had a problem with previous Seagate products. I felt very comfortable paying 200 after tax, winter 2022.

I purchased the 2-Year Accidental Geek Squad Protection from Best Buy with my new laptop, and it’s been a great decision so far. Knowing that I’m covered for accidental drops, spills, and other mishaps gives me peace of mind, especially since I use my device daily for work and travel. The plan is straightforward, and Geek Squad’s customer service is helpful and responsive. While I haven’t had to file a claim yet, the protection feels worth the price for the added security. Highly recommend it for anyone prone to accidents or just wanting extra coverage!

a must have if you're buying any tech products from best buy

Always buy the warranty. ALWAYS. It’s a life saver. We’re buying electronics and they do sometimes break.

I always get geek squad because electronics aren’t built like they used to be.

Great and reliable just in case you are a little clumsy just like me. Totally worth it. I got it for my headphones and it really saved a lot of money for me.

Please send the extra money for this plan. My keyboard stopped working and I had the service plan. I took my keyboard back and got an exchange quickly. If I did not spend the extra money I would have lost out because the return date had expired