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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6530 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 6,530 reviews
  • Rated 5 out of 5 stars

    Geeks squad 2 year replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection plan ever with 24/7 custom services also from Best Buy online tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase 2 year warranty because you get your money worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. We had an issue with a mouse we had purchased. The service member was great and was able to replace the piece without difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the warranty, so I can’t review it. But overall geek squad insurance is really good I never had an issue with them on other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and mouse. Needed this for my laptop. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great plan for the money just bring item back with issue no questions asked for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly quick and organized when picking up online order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this standard keyboard and it's been working great for the function I needed it for. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have total tech for the items I currently but saves me time an money to not have to add extra warranty on products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance worked but for some other reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance worked at least for getting my money back in the keyboard. I didn’t like the keyboard as much as my hyperx alloy mechanical keyboard and also the lighting and keyboard itself would sometimes malfunction but it will fix by just replugging it into my pc once again. (Basically just resetting the keyboard)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always a good idea to get GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it but it's always great to have it incase something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keys stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great most of the time but every now and then certain keys get stuck. When I'm writing notes, I don't realize that I've made so many mistakes, This time it was the "f" and "t" that sticks. I have a hand hold small vacuum and ran that over the keyboard but it still didn't help,.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a no-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten the Best buy warranty so many times I'm just farming points of this point, do you want to see how I truly feel about these look at my other reviews I couldn't recommend it more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it works computers are great to use and this makes a computer easier to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and cheap this is a grwat brand and has good function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this mouse. Not only is it functions on all kinds of levels that others have but i have dragged this mouse everywhere and have dropped it a few times and it's still good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked as long as you have the original box and item they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on all levels, great customer service device is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the right product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost if youre covering a gaming mouse. Buttons tend to die after a year and the no questions asked replacement is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had incredible customer service, def wanted to add this in case.

    I would recommend this to a friend