Customer Ratings & Reviews

Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

Best keyboard I’ve ever used I recommend getting another

It’s a warranty that is a must. You may never need it but better to have in case you do.

Always use protection I always get the protection plans and while I don’t always need them, any product that gets heavy use has a higher chance of breaking down due to wear and tear in the two years. Generally all it takes is 1 out of 20 products to go bad in two years and you essentially break even on the money you spend on multiple protection plans.

I have told this to everyone I get to know and will continue to, BESTBUY HAS THE BEST REPLACEMENT POLICY OUT THERE. FULL STOP. If you have ANYTHING you think you would want to get replaced in 2 years and it has problems, then you can just return it and get a new one! This plan can be very cheap and great for things like gaming console controllers, which I often find myself replacing every 6 month. I just take it in, get a new controller and then pay 1 quarter of the price of a new controller, and just get a new plan on top of that and repeat. Worth every penny!

Bought this protection and I like to have his peace of mind

i dont always get the insurance on these but when i do its worth it !

Definitely worth the extra cost! I previously bought Microsoft's Wireless Desktop 850 Mouse/Keyboard combo and both failed due to poor quality within 6 mos. of purchase. If I had paid for this warranty, Best Buy would have replaced at no extra cost. Unfortunately, I didn't purchase that warranty for the 850, so I had to buy a new mouse and keyboard. I now have new equipment, both Logitech, and I have them both protected with this warranty!

I got this warranty for my new speakers that I got in case they end up breaking for whatever reason. The price is always affordable

never had a issue but know if i did they take care of it

The service is great! No worries about future problems

Great set user friendly and great for any computer wether it’s a laptop or tower and can be used for gaming also such a great product

It helps me decide to get warranty because of reviews. Make sure to have a warranty for your new product in case of unexpected problems.

Super useful benefit for shopping with Best Buy. Recommend on most items!

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

2nd one I’ve bought and it’s still working like a pro

Every time I have had to take my computer to Best Buy Geek Squad for an issue I was experiencing, the geek squad employees were friendly and knowledgeable about the issues I was having. Geek squad was able to fix the issue in the store.

Geek squad insures your well taken care of with a product wether it’s to return or damaged they will always help you by any means necessary and will give you advice on your best options and that’s why I keep returning to this place for the outstanding service