Customer Ratings & Reviews

Good warranty. Fully replaced my mouse I purchased that stopped working. Manufacturer would have replaced for free but would have taken 2 weeks. I went into a bestbuy store and replaced it same day. They only down side is once you use it you have to purchase another one. So it’s a one time use thing. My item was $90 so this would be more valuable on a very large purchase like TV or appliance.

Always buy for electronics. It quick and easy. No hassle. It is always at a good price as well.

Who couldn't use a replacement policy when something you've paid for stops functioning?

Just made purchase of Chromebook. No services at this time.

Love the keyboard.................................

I bought this for peace of mind. You never know with electronics. It's good to know bestbuy will be there. There no hassle warranty is worth the investment. Get a good night's rest knowing your device is covered.

Its sleek, thin and gorgeous! it clicks perfectly *chefs kiss* its rather pricey but well worth it. I use this in an office and have gotten many complements!

I chose to get this just in case but so far have not had to use the service.

Great to have in case anything goes wrong with any product you buy from Best Buy, get the product to replace any item

I always purchase this protection when I make an electronic purchase from Best Buy and have never regretted it. It is easy to use and I never get push back from the Geek Squad. Love these guys!

Works perfectly with no flaws I've been using it constantly and never doubt it's capabilities

I purchased this for my 16 year old son during covid lockdown and I must say it's been holding up pretty well he beats the crap out of his things and this thing seems to be putting up with it.

Have always had a good experience with Best Buy warranties. They have saved me a ton of money, particularly on headphones over the years. The Best Buy app makes it easy to track my warranty dates as well.

The replacement program is awesome, especially for gaming headsets that never seem to last long enough.

I returned and replace a monitor without any issues.

The power of the Geek Squad to the rescue! This is such a high quality service, you will not be disappointed, I never have been!

My kid loves it, so far it's been a good keyboard and i'm glad i got geek squad on it

Always use this cause it saves you so much in the long run!

Geek squad protection is amazing! Anything you need help with they help out with and replacement plan is good if your stuff breaks

Knowledgeable and friendly. Great experiences so far.