Customer Ratings & Reviews

Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

helpful technicians that know your needs and problems when you come across them.

Good deal if you ask me since stuff can break randomly.

Got the hekp I needed no problem. Theyre always very friendly.

The agents were able to help me with my return, it was simple and easy. They did it quickly and they are super friendly!

Love this service knowing my electronics are protected is great peace of mind

GeekSquad is honestly the only reason why I make all of my purchases at best buy. Easy, Fast, and always on time. Never have trouble

The customer service was awesome. I got the protection plan for my headset and after almost two year, my headset broke and it was replaced for a new one. I totally recommend the plans offered with your purchase.

I am aiming to get a Gaming Pc in the near future but only had a xbox series s when i picked up the keyboard. it has a gaming mode you can activate using the F12 key and it takes away all expected input delay, for mice i cant always say the same. if youre on a budget and need something that has a good metal frame, has durable switches, and interchangable keys with a customizeable RGB board, this is this keyboard to go with.

I always buy geek squad protection on open box items as well as computer accessories.

I had geek squad when I enrolled in my first cell phone plan, the custmer service still outstandingvway back then. My son surprised me and had a new stereo installed in my truck . All the products i have purchased I used GeekSqaud on every large ticket item. Fililing a claim is very easy and helpful customer care team.

All my stuff lasts more that 2 years so, thank goodness I never had to use this lol

Every time something has broken I was able to bring it in and get a replacement with no problems. Other stores sometimes make it a complicated process, but since they pretty much cover everything you don't really have to worry.

Perfect PERFECT PERFECT PERFECTION PERFECTION PERFECTION

The replacement plan is a great thing to have. Especially when you want to save money.

I get the GS plans on everything i can, when i can becsuse i know ill be covered. If it cant be fixed, itll be replaced. Its such a nice feeling to know that youre protected no matter what!

Geek squad offers the best protection plan on products. It has never failed me in a time of need. Whenever an item broke or needed to be fixed they were quick to help, either replacing my product completely or repairing if possible. Depending on the type of plan and what it covered for your specific device. Geek squad protection plan is the exact reason I always purchase my tech through Best-Buy!

Glad I bought this. Wasn't too sure if I had a faulty product but easily can replace it without worrying if Best Buy would accept the original product I bought. I feel more comfortable buying this than risking getting a product that could be user-blamed and not get a refund/exchange. I'm normally not the type that goes to costumer service so it eases my worry knowing I'm guaranteed to get an replacement!

Small and compact. Nice lighting that stays on while in rest mode.

This keyboard does it all and it is very colorful.