Customer Ratings & Reviews

Loved having this to protect my products. Easy to use.

Geek squad offers the best protection plan on products. It has never failed me in a time of need. Whenever an item broke or needed to be fixed they were quick to help, either replacing my product completely or repairing if possible. Depending on the type of plan and what it covered for your specific device. Geek squad protection plan is the exact reason I always purchase my tech through Best-Buy!

love it , it works great wouldn’t want any other mouse than this one

I don’t remember this it was such a long time ago and I spent a lot of money with you guys

I haven't had to use this quite yet, hoping I don't have to but it's there and it's nice to have for my expensive equiptment

Very professional and knowledgeable! Would recommend for electronics!

They are always very helpful with repairs replacements and warranties

Geek squad service/warranty is amazing. For year I’ve always declined any type of warranty coverage but in the last two year I’ve started to buy it for any purchase that is eligible. Any issue I’ve ever had has been met with a replacement with no hassle whatsoever. I’ll always purchase they’re protections moving forward. Great job Best Buy!! Thanks.

Gives you peace of mind. I like being able to take directly to the store.

Replaced my headset same day with absolutely no issues

[Employee of bestbuy] The replacement plan has come in handy more times than I want to admit! It is nice to have the piece of mind that my products are insured. My local best buy takes care of me!

Great coverage and incredibly affordable in the event you need it.

Always and I mean Always purchase protection the Geek Squad Plans are a lifesaver they ensure that if your product goes bad you're not stuck without a replacement or repair option. Things fail, but you can replace.

Had this for over a year and still has no issues what so ever . Everyone who comes over loves looking at all the light patterns and definitely has a nice feel to it while gaming 10/10

I love GSP. It can be annoying to come in but it really cuts the frustration in half trying to talk to the manufacturers.

They replaced my broken mouse right away no questions asked. The service was quick and useful.

i had a problem with my speaker and i had a warranty with it also which helped me so much that i got a new replacement, i was also given a option to pick any other speakers that were around the same price, i was offered a shipping to my house and i got my speakers in 2 days

Although it's usually the best advice to avoid product warranties, I've come to love Best Buy's Geek Squad service. I've easilly replaced several tech items that've malfunctioned soon after the manufacturers warranties have run out. Normally I'd be stuck with a broken and useless item, but instead I just walked into my local Best Buy, handed in the defective item and immediately received a brand new replacement. Quick and very easy.

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.