Customer Ratings & Reviews

Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

Great work mouse. Comfortable and side scroll is useful

Always remember to purchase the protection plan for computer system parts never know if you have a problem with it.

The agents were able to help me with my return, it was simple and easy. They did it quickly and they are super friendly!

Never any issues with Geek Squad. Always recommend having them. I surance is great.

Performance: In terms of performance, the Basilisk V3 X HyperSpeed delivers exceptional results. The combination of its high-precision sensor, low-latency wireless connection, and customizable settings ensures a smooth and responsive gaming experience. Whether engaging in fast-paced shooters or strategic MMOs, the mouse feels precise and reliable in every scenario.

Definitely worth the extra cost! I previously bought Microsoft's Wireless Desktop 850 Mouse/Keyboard combo and both failed due to poor quality within 6 mos. of purchase. If I had paid for this warranty, Best Buy would have replaced at no extra cost. Unfortunately, I didn't purchase that warranty for the 850, so I had to buy a new mouse and keyboard. I now have new equipment, both Logitech, and I have them both protected with this warranty!

Lover this keyboard!!!!! Used this servece before. Always stisfied.

worth it if you have 2 devices you want to listen to.

By far the leading protection you can find for brick-and-mortar or online retailers alike. The best for your money and absolutely no hassle. I can’t say enough about it. Never make an electronics purchase without it.

they gave me store credit that never expires so I could buy the replacement!

Es excelente. Lo uso a diario y nunca ha dado problema. Lo recomiendo

I've never had to use the Geek Squad repair services because Best Buy sells high quality items.

Always use protection I always get the protection plans and while I don’t always need them, any product that gets heavy use has a higher chance of breaking down due to wear and tear in the two years. Generally all it takes is 1 out of 20 products to go bad in two years and you essentially break even on the money you spend on multiple protection plans.

Importante tenerla aunque no la necesites que necesitarla y no t3nerla

Geek squad protection is so good, keep your products protected and you can always go in store to get support and have them run you through options

Super simple, easy and fast, they never disappoint, the best.

For the money, this is a great value just to have for peace of mind.

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints