Customer Ratings & Reviews

Still using 5 years later, geek squad always had my back when I experienced water damage at work.

Great warrant if your mouse breaks ! Don’t even neeed to have the box to replace it, so that saves you time

Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

I've reviewed this twice already and I can't stress this enough... if you use the item constantly, you might want to have this as a safety net because things break and buying something twice sucks¯\_(ツ)_/¯

Very much worth getting a warrenty to have a seemless return/exchange for a defective product if need be

Great to have ensurance and quick replacement for expensive products.

I Always get geek squads accidental insurance. It's good to haave if your clumsy like me. It's peace of mind to have geek squad insurance if anything happens even after the manufacturer insurance expires.

used the replacement plan in past and it was great

Nice piece with ease of use. Help ease the task at hand and also the love the construction which both sits well on the table or desk and does not wobble or distract from smooth movements or motions in doing the daily tasks needed . Multiple users of different age group with no complaints. Will purchase again if needed .

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

I've had some problems with keyboards in the past, so I made sure to purchase this Plan. It's a good thing I did because I had to replace my keyboard in less than a year. It was hassle free and no questions asked once the tech hooked the keyboard up to his computer and couldn't get it to work.

Highly recommended! When I purchased a wireless keyboard (in particular, so I could quickly key in text responses and email answers, rather than the letter-by-letter smartphone keyboard pecking method), I also bought the Geek Squad Coverage -- which I consider a wise, reasonably priced, part-and-parcel associated purchase.

This is a good thing to have in case literally ANYTHING happens to your equipment. Life is life and things will happen. Very useful in the long run!!

[Employee of bestbuy] Fantastic and well worth the investment. GS Protection has saved me more times than I can count on small items to large purchases.

Good to have they will cover any damage that happens to the controller whether it be physical or internal.

Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

Great keyboard and easy to find at the store able to connect easily and super long battery life

The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

helpful technicians that know your needs and problems when you come across them.