Customer Ratings & Reviews

I used to work here. Its great i loved those guys.

I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

I haven't have not had to use geek squad protection so i cannot say if its good or bad. That is why i gave 3 stars.

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Great value, helps me stay covered for two years. I appreciate this service provided by Best Buy

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

A must purchase for any item purchased at store. Very happy with the ease of use and very convenient

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

they are really good at fixing things. they do perfect job

Great Buy...BEST Buy provides the goods...my lean to

Haven't needed them. Hopefully never will. Haha!!!

Haven’t gotten it yet but had the honor of using it

always good to have a warranty at a place you love and got to

i’ve had a lot of things break on me, so i feel an assurance with this

My keyboard broke and this protection plan helped me get a new one with no hassle, just had to go to the store!

Always get the protection, just in case something happens.

Great product and the best for being able to bring my expensive products in for repair

Geek squad protection plan is worth it. Those geeks can fix just about anything and if they can't, you just get your product replaced. Easy decision in my book

I have never had any issues with using Best Buy's warranty to replace broken headphones! I would recommend buying the warranty everytime!

Get the warranty, you won’t regret it! I have had it come in handy several times over the years.