Customer Ratings & Reviews

good product; works well.........................................

I hate the clacking sound that some keyboards make so this one is perfect for me as it doesn't make much sound at all.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

The Replacement plans with Best buy are great. If anything goes wrong you just bring the item in and get a Grift card to repurchase or purchase something different.

Always a good idea to snag insurance. Luckily have not had to utilize it yet on the device i currently have, but I've taken advantage of their insurance in the past.

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

[Employee of bestbuy] Overall good mouse with a nice ergonomic feel to it for prolonged gaming sessions

I always buy Geek Squad support when it is available depending on the item. It has come in handy a few times in getting a free replacement for and item that became defective.

always love the geek squad replacement plans good priced and cover your product if something happens pretty much no questions asked

I love Geek Squad Replacement, it's the best program there is.

I love Geek Squad Replacement, it's the best program there is.

I always get these on products I’m not too sure about. They always have come in handy when a product isn’t so good

I haven't used the warranty for my keyboard but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

Always super helpful, never any problems with their staff

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

Always protect the tech. You never know what can happen.

Amazing sound. Great Quality. My son and i love them

Good keyboard very light and fast keys on point good buy.

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.