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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6657 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 6,657 reviews
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the BEST warranties. I’ve never had any issues with warranty claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is where it’s at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best ever I feel safe purchasing with them involved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the 2 year replacement for most of my peripherals. Never had an issues replacing old products. Good value.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad has not touched my product. Very good.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Haven't had to use it yet. Hopefully it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had a huge issue and I was helping immediately in store and got them replaced in as little as a few days. Service was amasing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Case

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This product works amazing! I carry this around all day at work and don’t have to stand at my computer all day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very nice and courteous she answered all my questions she was a delight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard! Keys are springs nice! Easy to contact to monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re awesome! They are knowledgeable and quick to address issues! Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had use the warranty, but buying it was very easy, and I’m sure I’m in great hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had a good experience with Best Buy warranties. They have saved me a ton of money, particularly on headphones over the years. The Best Buy app makes it easy to track my warranty dates as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue that required their help but they were able to answer any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are knowledgeable and experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and knowledgeable in their fields of expertise. Great benefits needed for all my tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high responsive. The grey buttons are very nice for when gaming and snowing your home keys. Gamers out there should know that well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I you have a fragile, high value, item...Geek Squad 2-year protection is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made my home office complete. Very lightweight and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection when I make an electronic purchase from Best Buy and have never regretted it. It is easy to use and I never get push back from the Geek Squad. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 16 year old son during covid lockdown and I must say it's been holding up pretty well he beats the crap out of his things and this thing seems to be putting up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. The original jeuboard afyer several months needed replacement. Definately got our monies worth from buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad, they displayed great customer service.

    I would recommend this to a friend