Customer Ratings & Reviews

Geek Squad never disappoints. I always get the warranties at Best Buy because of the Geek Squad

The main reason I shop at best buy is this great warranty. Devices these days aren't made to last very long.

The Geeks are all incredible. A wonderful service!!! Love the emails updating what they are doing and the phone call on when computer is ready. They go over with you exactly what they performed when you pick up

I absolute love this. There has been so many time I have broke my controller and I was able to get a new one for free. In other place they do give it to you like bestbuy. I have first hand experience.

Keyboard and Mouse is great. The feel of typing on the keyboard is superb. I should have upgraded years ago. Overall, I'm satisfied and glad I bought it.

This is perfect in case something happens to the product.

I have not had to use their service yet, but it is nice knowing it is available

He’s a blunt review.. at $250+ dollars, it is not worth it. The only reason I game this headset a shot is because my Razer Blackhawk V2 gave out. Paid $170 for the Razer a few years ago. The mic quality on this Pro X 2 is THE SAME. We all know GHUB is pathetic- even with my top of the line setup it took some work around to get the headset to register into GHUB. Even then, with their “Blue Vo!ce” option enabled, you still sound as if your mic was submerged in a tunnel. The sound quality is the same as a Sony MDR 7506 from three decades ago. Over priced. Look at alternatives.

Easy Install and Works Beautifully. I’m so happy to make this purchase, I had out off for some time. Wish I got it sooner happy I have it now.

This was a perfect gift for my daughter. She loved it! She's tough on keyboards, so the extra 2 yrs of replacement was welcomed!

Easy to use and lightweight which makes it easy to carry around. Love this keyboard.

So far I have NOT had to use this service, but it's a comfort knowing it's there should I ever need it

I just love the protections plans offered. I can buy from anywhere, but I make ALL my purchases from Best Buy just for the protection plans they offer through the Geek Squad.

Geek squad is the bomb diggity. Very friendly and knowledgeable. Would recommend.

Already had to use because my son is rough on everything! Replaced with no questions asked.

This thing works pretty good when I press a it shows up when I press b it shows up when I press c it shows up when I press d I think you get it

I had to swap out a keyboard in store due to an obvious design flaw. They didn't even ask me what was wrong, they just let me swap it out. Done. No questions asked. This plan paid for itself!

The agent they did a good job for the mounting my TV on the wall in my Bedroom I enjoy watching TV at night and the cords are all in the way

The 2 year Geek Squad Replacement is an excellent deal for the solid state drive I purchased. I do not have to worry about replacing this drive if needed. Geek Squad stands behind their service and warranty.

From the comfort of my couch i can now work on my projects and don't need to just sit at my table or lean over on my couch. Its the little things!