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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6657 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,657 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the geek squad protection plans they are so easy to work with in store and over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Surround sound partially.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stopped by to set up my surround sound. Unfortunately they could not set up two speakers due to the set up of my home. Bit they were very friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved my old reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Best Buy Bronx Treminal Market were courteous, professional, and it took just 5 days to get it done. And the insurance allows plenty of time to bring in the laptop just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Any Tech Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must Have for Any Tech Purchase! Don’t leave yourself in a position where you are forced to buy a replacement product. Get Best Buy’s Geek Squad Protection Plans and you will always have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans have always made life easier when it comes to owning electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool service and features for the Geek Squad. Will definitely utilize them again next time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty exchange was easy to handle with receipt or history of purchase. Upgraded to the newer model and paid the small price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, simple and to the point with no problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with a virus on my nieces laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a big help when you need help with you're electronics, it's always good to carry protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth depends on you needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it if you can’t get the same level of protection from the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good to know that the expensive computer equipment I bought my grandson is protected by a good warranty… it also saved me money when I later purchased my washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t really say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so couldn’t really say. Typically I don’t opt in for accidental because I have no kids or pets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My seriously expensive headset I use for work broke and if I hadn’t had a geek squad warranty they wouldn’t have just replaced the headset on site. I would have had to send them somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tends to be my back up wireless keyboard since it does not have all the bells and whistles i like. But works in a pinch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes perfectly to protect my equipment and ensure I can keep going

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    cheaper then buying a new one

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] being able to protect your items is always nice who knows what will happen to it in a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When It’s Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only a matter of time after years of constant use when it will need to be repaired. If they can’t fix it, Best Buy provides a new one (must be equal in cost or more)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bestbuy and their return/replacement/repair policy. I’ve had issues with other retailers but never with Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a low enough cost that it's worth it. Good to have if you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "WHEN IN NEED"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFFORDABLE BUT VERY DEPENDABLE, I POUND HOUR'S ON THE KEY'S AND STILL TAKING A LICKING. YOU SHOULD ALWAYS HAVE INS. ON ANY ELECTRONICS . JAMES B. @ MERCED, CA.

    I would recommend this to a friend