Customer Ratings & Reviews

Protection plan is awesome i recommend you should invest in this plan

Works perfectly the way I’d imagine now i can proceed to build my PC the way I envision it

Honesty with Best Buy’s insurance there’s no reason to be afraid of accident we’ll worth the price

[Employee of bestbuy] Cheap and cost efficient combo, good for resolving repairs and to have as an emergency keyboard and mouse

Peace of mind! Would recommend if buying something this expensive for gaming!

Easy return of a total tech purchase, honestly the service is great. Great piece of mind when buying a product.

What more can i say. Geek squad protection plan is the best. Great customer service and there is never a problem when i call for help.

[Employee of bestbuy] Its great, definetly would recommend to others hehe

When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

Love geek squad protection, gives you peace of mind if anything were to happen!

Love geek squad protection, gives you peace of mind if anything were to happen!

I’m glad to have made the purchase of adding insurance & support to my expensive product because it makes me feel safe if something ever happened to my technology.

Geek Squad warranties are warranties I know I can count on! Every time I make a purchase from Best Buy I always make sure to get my Geek Squad warranty. Definitely worth it!

Great to have would highly recommend for anyone buying anything

This keyboard is worth the money. We've had no issues and easy to use.

If you don’t buy this warranty anytime you get a chance you’re going to miss out. Even the smallest issue and you can take it back and exchange for something else entirely.

great because accidents always happen just remember to tell them you have a plan you go in to get them replaced or fixed.

Geek Squad Services is Great. I would not purchase anything without this service.

[Employee of bestbuy] Exceptional service wouldn't buy a product without GSP, it's an absolute must !!!

I've gotten the Best buy warranty so many times I'm just farming points of this point, do you want to see how I truly feel about these look at my other reviews I couldn't recommend it more