Customer Ratings & Reviews

Inalways recommended extra protection. Its better to be safe than sorry and in the event you need the service the response time is immaculate

I haven’t had to use it. I think it’s a great thing to have

Always gleefully glad to have this (always buy with each laptop/tablet purchase). HOWEVER, I purchased 3-year plan for my *prior* Surface Pro 7, had it for 2 days & cracked the screen. This plan meant I got brand new replacement. BUT had to buy yet another 3-yr plan (and another $280) for the new replacement. So I wound up paying for TWO of these plans or $560 within a few days! Would loved to have carried the old plan over to cover new replacement.

Good protection plan that is worth the price. I usually always get an extension warranty

Perfect for kids, 100% recommended easy to carry around

I bought a 2 year protection plan in aug 2019 for $39.99. Just fulfilled that plan as they just replaced a kindle with a shattered screen. They said it was cheaper to replace then send off to fix it. Great! We got a brand new kindle for $45 essentially. Bought this new 2 year plan to go with the new kindle as they other plan was considered "fullfilled." The 2 year plan has now gone up to $49.99.

Geek squad is the best very helpful and very easy to understand returns and exchanges

I purchased this accidental insurance and it's great that I did, because the open box computer attached to it went black and quit working.. this kicked in and we got a new "refurbised" machine in it's place and it's been 100% ever since.. saved my butt!!

Love my tablet. No complaints at this time. Would recommend for any ages.

The protection plan is worth what you pay for it. If they cannot fix the item, they replace it.

The worry free warranty gives me peace of mind and worry free use

Love it. I can do so much on it. Great tablet has alot of great features

I have had 2 incidences where my expensive electronic wasn't working properly. I simply take it in and go to the counter, explain whats happening and have had my broken device switched out for a brand new one. You are given the option of getting the same item or upgrading to a newer one and paying the difference. My advice to you is: Spend the extra $30 on the warranty. It might think its pricey and not want to spend the extra money on top of your pricey purchase, but its worth it!

It works well.It does the job happy with product who would recommend product

I was able to have a static drive placed in my wife's laptop, have the latest operating system installed and have her files restored. The plan was about the price had I paid only for the services just mentioned, and it included installing screen protectors on our two new phones. In addition, it covers all of our computing devices in the home for the duration of the coverage. What's not to like?

good for computers work 24/7 and others sistems for the university

Even though I'm Tech Savvy and know the ins and outs of cmputers, I know that there will always be problems that need an expert. And just like buying a car, when does it happen? Right after the warranty so I always take the extended "Geek Squad" Warranty. And it has never failed me yet. They guys know what they are doing and I don't have to worry about hunting around for a "good tech" that doesn't cost an arm an a leg. Because I planned on the price in the beginning. I'm covered. :) Love these guys.

Bought this as a gift for my toddler nephew and it wokrs great.

Product worked perfectly and didn't require the use of this protection. Interaction with Geek Squad at location has always been a pleasure. Always get the insurance, better safe than sorry!

I purchased a geek squad warranty for 1 year at the local best buy store where I live and I purchased my plan the same day I bought my tablet and I would like to say that the service I received from geek squad was great because the geek squad employee helped me setup my device and also helped me register my tablet with them and also how fast and convenient to make a appointment for service or a technical support was just great and the service i received from geek squad was great as well