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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,499 reviews
  • Rated 5 out of 5 stars

    Provided protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it, but it was good to know it was there just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet so it is really hard to give a review on something I have not used. But it is nice knowing if my product craps out I have this to help keep me going.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad refuses to tell me what' going on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i went to best buy and bought a tablet because i am having health issues and wanted it so when i am in the hospital i would be in touch with friends. so the salesman says if you buy insurance you will be covered. i asked him if i cracked the screen if it will be covered and he said yes. well a few months go by and i was helping a homeless man with some cash and the tablet fell out of my pocket and the screen was cracked. so i tried to exchange it for a new one and the guy got his boss and she looks at my receipt and says yes he's insured! then she left the building for lunch and the guy totally did a 180 on me and refused to exchange it and was a total assshoollee. so i was looking over the receipt and it says i bought insurance from another company and he did not inform me i had a choice or that i was buying. they have 2 insurances, best buy insurance or geek squad insurance. they sold me geek squad. well so it has been weeks now and when i contact geek squad they tell me it's not their problem and gave me best buy's phone number but in the computer it says geek squad so they refuse to deal with it and they wont look into it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and very professional happy in the purchase of warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed to add a protection plan just in case of an accident. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous help from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very helpful with the products we have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is very fragile without a case to enclose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how great this is yet. I haven’t had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you're buying a tablet for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God send

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would waste so much money if it weren't for these warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guarantee. Had no problems with it. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get the extra protection for the tablet I had purchased, price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality to protect my investnent of computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restore and transfer my computer information to my my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal, thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have some protection. Especially for devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I would recommend to buyers to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in my investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invest in your investments. Have great support always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helpful, I have to make sure we keep geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them several times for my lap top and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a protection plan I always buy this on my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytine I buy something from here I purchase the extra insurance.

    I would recommend this to a friend