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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4533 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,533 reviews
  • Rated 5 out of 5 stars

    Great service of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like be covered on warranty for my tech stuff. This is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use the tablet n it has every feature that i need for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I can have protection for my items at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for damaged Surface Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Microsoft Surface Pro 3's recall for defective hardware, I was able to upgrade my damaged surface pro 3 under Geek Squad warranty for a new Surface Pro 4. Note I really do not see a different between the 3 and 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointments are a hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is by far the best Warranty service! They can’t fix it, replace it with new one or updated version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love geek squad service it is very excellent <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad service it is very excellent <3 <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to have accidental plan protection its very useful to me because my son is super wild boy, i dont need to worry if he accidentally broke i have a protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tablet that stopped working. The Geek Squad sent it right out to get it repaired. Contacted me to let me know it couldn’t be repaired and help to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love the product. Best buy is a good company. They stay true to their words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was a life saver! my sons tablet stopped charging 3 times and all 3 times I was saved by the protection plan. I would tell anyone who will listen do not get the tablet without the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Albany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet 8 10.5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, its great. I haven't run in to any problems yet. I love mine. But I bought mine for my ring doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good knowing the Geek Squad has my back.. they’ve never let me down. If I have a problem I know it’s going to be resolved quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very in depth service that’s worth getting when purchasing a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually purchase an extended warranty but because I made the purchase for my grandson I felt it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend