Customer Ratings & Reviews

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

Getting a tablet protection plan is a no-brainer. So one in my home will eventully n3ed hecause my are rough on things

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.

Love this. I forgot I had purchased this and lucky I came across it. Still had broken tablet and got all my money back on gift card.

I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

its just as good as any other tablet. And I don't use it right now for anything but games

Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

My kids play their tablets all the time especially when we go out of town.

they replaced my Granddaughters tablet, when they were unable to fix it, worth the price given the price of a nice tablet these days

You will need protection on any device or item that can break. I've used Geek Squad for years and had one issue that was quickly resolved.

I cracked my screen, and I sent it out via geek squad since I had the protection plan. A few weeks later they were able to replace my tablet

Always get Geek Squad protection or at the very least you should get total tech support.

This is a must have on electronic stuff my grandson breaks stuff all the time

The warranty is top notch, and so is the customer service. I have spoken to them numerous times, and it is always a great experience.

Excellent service - very accommodating - look for solutions that fit my specific need

Purchased extra protection with my laptop, should of purchased 4 year plan. Yet, the 1 year came in handy when my laptop stop working correctly. No cost associated with Greek squad help.

Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

They have the best plan for every product that you purchase and I will recommend anyone to take this cover

I luv geek squad is the best want else can i say about it

We have had to bring back my daughter tablet be/c it turned off and would not turn back on and they gave us another one without any problems.