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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4514 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,514 reviews
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always top quality support for all electronics purchased, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have in case your laptop breaks. My surface shut down while I had this protection and they gave my a gift card to buy a new one that day which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years of enhanced protection for your purchase at a great price. It is a no brainer. These plans are a life saver for anything outside of your manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have saved $$$ by having Geek Squad.My husband couldn't survive without these people! When his printer doesn't work a tech always helps get him out of the mess. Not a one has ever told him it was usually his fault/ incompetence/etc. We must keep our membership!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Makes No Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very likely will never buy electronics from best buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's met all of my family and friends needs. Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty at Best Buy geek squad it is worth it and a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always count on the Geek Squad to help me unravel technical issues with any of my Best Buy purchases! They’ve never let me down! Terrific and dependable insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his tablet! It's having charging problems now but I think because he doesn't turn it off at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Insurance plan hands down the best. I have a special needs child who is constantly breaking her tablet every other month! I go in and get a new tablet and insurance plan with no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Arlo cameras with no problems at all. If I ever made a purchase that would need installing these are the people I would have do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to renew my geek squad plus plan and I’m so glad I did. My surface pro fell and cracked on one corner and completely stopped working. Next day I went into Best Buy & geek squad took care of everything. My new surface pro gets here Monday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have! I have always had good luck with Geek Squad Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover worked perfect thank you for the great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use our protection plan on a few of our product. Glad we had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment for Electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option if your buying for a 3 year old you never know what could happen with your little one and a table even if the case is child proof they'll find a way lol highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that I will have protection for my students computer while in college!!!!! I checked to make sure they serviced the town they will be going to school and they do!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this plan before for other products. Its a good plan but I wish it didn't get used up on the first replacement and would carry over to the new item without having to buy a new plan for it.

    I would recommend this to a friend