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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,491 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome service. Could not/Would not own a device without Geek Squad service. You have expert advise and the ability to call on them at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my daughters tablet broke these guys were awesome and fixed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy anything from best buy, get the geek squad. They always solve my problems and are always available for questions. Nice little perk and very valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for it but haven't had to use it at this present moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is to invest. I haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. It has performed wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it on this item. But I had the warranty on an iPod 5th gen and was really glad I did. Had to use it more than once on that item. But I think it has changed as far as what it covers since then so you would need to check really well what it covers. It replaced it with a new not refurbished one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this plan. a few hundred dollar warranty resulted in getting two replacement machines over the life of the plan. Easily paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! Very easy to use and charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to threscueue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend anyone buying products to get a warranty plan. You never know what can happen and you should make sure your product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup for "Just in Case". Glad to have it and glad that we didn't have to use it. With all the accidents that could happen it nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily i haven't had to use this plan yet. If i hadn't purchased it im sure we would have a different story. But this projection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this extra warranty for my tablet. Its always best and wise to have extra protection for your products for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection priced right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is well worth the money. Those associates have the knowledge to repair the item, or pinpoint any software problem that may exist. I have seen them in action, they debugged a family laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any tech purchase. Very knowledgeable people and always not only take care of the problems, but give additional knowledge on your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection it adds. I've only had to use it a few times with various devices but if you're clumsy like me it's worth the little extra money.

    I would recommend this to a friend