Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Great protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I love the product. Best buy is a good company. They stay true to their words
I would recommend this to a friendGreat Warranty Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is by far the best Warranty service! They can’t fix it, replace it with new one or updated version!
I would recommend this to a friendExcellent protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.
I would recommend this to a friendGeek squad protection service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very in depth service that’s worth getting when purchasing a device
I would recommend this to a friendAppointments are a hassle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.
I would recommend this to a friendSlightly Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.
No, I would not recommend this to a friendHelp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Geek Squad member for about 5 years and would never go without it. Whether it be an annual renewal or a new plan for a new computer purchased for someone as a gift, it is a must to have for peace of mind!
I would recommend this to a friendAlways there when we need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan has been amazing when we need to fit a broken item.
I would recommend this to a friendGrateful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.
I would recommend this to a friendGlad I got it but hopefully don’t need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a piece of mind if something goes wrong with purchase.
I would recommend this to a friendReplacement for damaged Surface Pro 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the Microsoft Surface Pro 3's recall for defective hardware, I was able to upgrade my damaged surface pro 3 under Geek Squad warranty for a new Surface Pro 4. Note I really do not see a different between the 3 and 4.
I would recommend this to a friend
Must have for any notetaking
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Responsive, pencil to paper feel, and a very sleek design.
I would recommend this to a friendGreat support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love to have accidental plan protection its very useful to me because my son is super wild boy, i dont need to worry if he accidentally broke i have a protection.
I would recommend this to a friendTablet 8 10.5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, its great. I haven't run in to any problems yet. I love mine. But I bought mine for my ring doorbell.
I would recommend this to a friendBrenda's Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got any issues with the tablet they changed for me with another new tablet
I would recommend this to a friendGreat support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a tablet that stopped working. The Geek Squad sent it right out to get it repaired. Contacted me to let me know it couldn’t be repaired and help to get a replacement.
I would recommend this to a friendAlbany
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!
I would recommend this to a friendGreat for piece of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually purchase an extended warranty but because I made the purchase for my grandson I felt it was worth it.
I would recommend this to a friend