Customer Ratings & Reviews

Accidental Geek Squad Replacement will replace your purchase no matter what. Easy and Fast process. Will always recommend it.

Accidental Geek Squad Replacement will replace your purchase no matter what. Easy and Fast process. Will always recommend it.

My Samsun tablet had a crack screen and was glitching, I took it in and they just replaced it with a new tablet. Excelente service !!!!

If you anything happens they will swap it out or fit it. I can’t say enough they have one of the best protection plans I have ever seen

These plans offer some peace of mind, in my mind. They aren't too expensive, and you can pretty much guarantee if something goes bad or quits on you, you'll be covered! Things happen, things break.

Perfect gift for my 85yr old tech savvy mother-n-law’s birthday because it's easy to use

Awesome!! My kids love it easy to work with great purchase we did

glad i bought the extra coverage incase i would ever need to have anything fixed or replaced always good to have a back up plan and coverage

Purchased for a child's Kindle. The Geek Squad service contract was explained completely and I feel at ease knowing we are protected.

Love the price and the fact that i can replace my speaker every year and just pay a low price to keep replacing

The warranty that I purchase for my items comes in handy.No problem with the warranty at all.Thanks Best Buy ...i will continue to purchase my warranty for my purchases.

Hopefully i won't have to use it but in case we do it's a great purchase for peace of mind. I appreciate having a protection plan on any electronic purchase

I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

Very convenient and was able to take care of my problem with out any confusion love it

I added this to my tablet purchase for peace of mind.

It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

Great to get helps save money Well worth it should get

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

This was a no-brainer when I made the decision to buy a new tablet for a 2 yr old! She loved it but accidents do happen. I already had to use this for a replacement!

I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.