Customer Ratings & Reviews

It nice to have and know that I can take my products in and get it fixed

Worth for money , I suggest to take it for any dslr cameras because they are heavy.

Haven't had a problem with them yet. Hopefully they're able to meet my expectations

Decent program for price, the camera cleanings included cover the price.

It’s worth having it. They are able to help you...

Good thing about the insurance is you can always add more when you run out

Two year accident protection. Hope I don't need it, but just in case I do!!

If it's like the protection program I had on my GoPro then I will be happy.

Great customer service and hopefully won't have to use them

This is sooo nice. i just want my 25pts so im typing things here.

I bought a protection plan for my camera case it hits the ground

Tough to review when I just bought it and haven't had a chance to use it yet for my camera. But I am sure it will be great!

having the accidental plan is great when you have kids

Should work great to protect my lense. Important add on needed

Some team do not the policy. They say diferent stuff

Salesman was spot on with his recommendation for my use.

I am having the Geek Squad Protection for years now!

They did not know what they were doing with my Mac and Canon M50. I ordered the creative studio Canon M50. The Rode mic didn't work, but the camera worked fine. However, I had to return the entire thing because I didn't want a refective mic, and Rode would not take it back since it was bought through Bestbuy's creator's pack. Each time, I am losing money & time, by the way, with the squad protection. They couldn't find orders that were submitted online in the store for the correct price. It was a MESS. I bought a new one. This time it was not the creative studio, just the Canon M50. My Mac would not recognize the M50 regardless of any recommended cords used. I scheduled the appointment, and they weren't prepared. They didn't even have a proper cord to test it. They sent it in to be checked, couldn't find an issue. I had to return it because it wasn't usable for what I needed it for. Geek Squad protection is not refundable, and they did NOTHING.

I have not had to use it. I have not had to use it.

I have used geek squad protection on the past and it was wonderful when a new item stopped working. It provides security for expensive new products. For me, two years is a good timeframe, not needed after that. Or you can renew at the end of the two year period.