Customer Ratings & Reviews

Pictures were not great. Came missing a piece. When i returned it, got charged a couple hundred for a “restocking fee” even though it was still in return window.

This is great for those that might need it but not for me

Had a lens not auto focus took it to get replaced and don’t have a back up camera they said it would take weeks instead of swapping out the lens they had in store still haven’t had lens replace because need the camera so can’t get it replaced until I buy a new camera

I took my camera for a repair and the tech didnt even try to see what was wrong. They automatically gave me a new one and it cancels the insurance. If you want to continue with it you have to pay again.

Service sucks, you have to make an appointment to being it in, however, they don't tell you nicely you have to so that they just either ignore you or tell you to comeback another day like we have time to come to the store all the time.

Geek squad protection is nice to have but very unconventional to have to have ur camera and anything u buy from there shipped out. Especially when u run ur business with what I'm having serviced.

Not sure this was worth the money. Think I should have shopped around.

I only wanted the items returned and replaced NOT MY GEEK SQUAD TAKEN AWAY!!! I am now without help on the new video camera I replaced it with.

They didn’t replace my item. Do not recommend geek squatt. Geeks don’t even know anything about electronics.

Sent my Sony A68 in for a repair and they broke the housing for my Semi Translucent mirror. It stays in place but it moves around now causing images to be blurry.

talked into another service plan that was not worth the purchase. never used too many exceptions

Overpriced for the "comfort" - Never needed it completely wasted my money.

Geek squad is a joke. "repair or replace" is a joke. They just send you someones broken/repaired junk. Awesome. What a colossal waste of money.

Bought the service for cleaning on a canon m50. Did not know it was going to take 3 weeks for the turn around.

I just think it's a waste of money to buy geek squad protection. If you're careful enough on all the products or gadgets then you dont need this one.

it is to costly for the verizon phone & very poor service to get back up and running it is a major waste of money

I wish they gave a follow up call after purchase to help if needed. I’m unsure what exactly I paid for on this.

My Computer had problems and the warranty didn't cover anything.

Wouldn’t recommend buying this the guys aren’t very friendly

This review is more geared to the people debating the R5, R6mk2, or waiting for the R5mk2. I was using the R7, which is a fantastic wildlife body. However, I was ready to move up and get a more versatile full frame camera. I do not like buying brand new when there is a wait list and prices are inflated, so that eliminated the R5mk2 for now. The 200mm-800mm has been out for 3 months and there is still a wait list, so I can’t imagine the highly anticipated R5mk2. So now it’s between the R6mk2 and R5. After hours of research, which one did I get? I got both and love them both equally. The R6mk2 is the perfect travel companion. It does everything very well. For wildlife it is great and the AF is the best in the market. It sticks to the subject and does not bounce around. It also transitions to a great landscape, portrait, and light video camera. 24mps is enough for most cases, especially if you are close. Also, the camera is fantastic in low light. Then there is the R5, which is almost the same price as the R6mk2 now. I remember when I got my first high definition TV back in the day. There wasn’t even HD cable out then, so there was nothing to watch except the demo channels. When it was hooked up and turned on, my mind was blown. There was so much detail and color, you could see the pores on people’s faces. It was the same feeling I got when shooting with the R5. The images are incredible. I took a picture of a small bird and you could see the dirt grains on its bill. The 45mps are a huge upgrade and don’t overwhelm your PC as long as you have decent specs. It does have a cf express card slot, but I have yet to use it and I just use the sd card slot. The ergonomics are a little dated, and the AF is definitely due for an upgrade. However, once the AF sticks it stays on unlike the R7. AF is not as good as the R6mk2 and the difference is very noticeable. Despite the issues, the pictures are amazing; just like watching HD for the first time. In the end, I bought this exact kit with the 24-105mm. For the expected price of the R5mk2 I got an amazing camera and incredible lens. I have zero regrets. As for R6mk2 and R5, I’m not sure which I like more and if I only had one I’d be happy. Both will be used regularly and it depends really on what you shoot. For landscapes and portraits I like the R5 more with its picture quality and detail. AF is not really needed for these types of photos but IQ is. For wildlife and lowlight I like the R6mk2 more. The AF is incredible and it handles noise with ease. Plus the ergonomics are perfect so making adjustments on the fly is easy which is important with wildlife, especially birds. Hope this helps!