Customer Ratings & Reviews

always have a good experience when I need to use this! I’ve needed it twice for my laptop so far and they have always been helpful and friendly

Expertise and Knowledge: The Geek Squad technicians demonstrated a high level of expertise and knowledge in addressing my technical issues. They were able to troubleshoot and resolve the issues efficiently, providing clear explanations throughout the process. Customer Service: The customer service provided by Geek Squad was commendable. The support staff was courteous, patient, and attentive to my concerns. They took the time to understand the issues I was facing and provided step-by-step guidance on the resolution process. Timeliness: I appreciated the promptness of Geek Squad in addressing my service request. The technicians arrived at the scheduled time for in-home services, and the overall turnaround time for resolving technical issues was reasonable. Communication: Throughout the service process, Geek Squad maintained clear and effective communication. They kept me informed about the progress of the troubleshooting and provided updates on any additional steps or recommendations. Cost and Value: While Geek Squad services may come with a certain cost, I found the value to be justified considering the level of expertise and convenience provided. The transparency in pricing and the absence of hidden fees were also appreciated. Additional Services: Geek Squad offers a range of additional services, such as device setup, installations, and consultations. I found these services to be comprehensive and tailored to meet the diverse needs of customers.

Always good to have a protection plan or back up these days!

I would invest in this to protect your camera or any gear. Even if your careful with your belongings think about others

If you take an expensive camera on a trip, use it at a sporting event, or even let your kids use it, consider getting the protection plan. With accident coverage, it goes way beyond the normal factory warranty and covers against dropping, liquids, almost anything that might happen. If it cannot be repaired, the coverage will give you credit for what you paid towards a replacement. And you can take your camera in once a year for cleaning at no charge. They also will replace a battery 1 time at no charge. The cleaning and battery replacement will cover the cost of the plan alone.

I have never needed to use the protection but I love peace of mind

Excellent camera, easy to use, excellent choice, is the best

I have been using the 90d for all my professional work. I’m more than grateful for the amazing quality, speed and durability of this camera. Highly recommended for any new or experienced photographer.

I own an XT-20 and wanted the T200 for its flexible and larger screen and lo and behold it delivered more than that!: this camera is much easier to use. The traditional PSAM interface is far more intuitive than the XT-20 controls, the ability to charge the battery in camera is more practical and pics transfer faster to my Mac (it seems to me) with the USB-C. I already have Fuji lenses and did not find , however, the 15-to 45 lens to be more than a backup for when I want something small and flexible, compared to my Fuji primes (16, 27 and 35). I do miss the pentaprisms of better Nikon and Canon DSLR's but the light and unobtrusive T200 and bright screen make up for that.

Awesome Geek Squad Team, always helpful and talented people

They helped me with some minor issues I had very helpful and timely responses Beautiful camera still have and works like if just got no issues and would buy again if I have to.

The best service is offered by the Geek Squad. I had the greatest experience by one of the customer service member Sol. Nice young lady with the best helping attitude. Can't complain!

Its great to have protection especially with expensive products. You never know what can happen in life but Geek Squad is ready to help and fix and problem issues.

Great camera for any occasion in regard to photography. Regarding video...it is o.k. because of the motion blur. If you're creating a video with a static position, it is excellent. For handheld videos without a gimbal, it is trash. The stabilization with video is a joke without a himbal and lastly it cannot be stabilized in catalyst browse app.

Worked in my favor - Camera ended up malfunctioning and they gave me credit for everything I paid. 100% satisfied.

Excellent service, I will recommend Geek squad to friends and family

They are helpful with what you need done but it would be good to know for cameras replacements would not apply when i purchase the warranty

Great starter camera. Stock lens are alright but I’ve purchases a few extras and it’s turned out to be a great camera to learn on.

I haven't tried all of the features, but the ones that I did were great. The color are right on. Didn't have to any tweaking Canon hit the jackpot with the R5 and it's lens.

I like to have a especial warranty for my items and running no problems