Customer Ratings & Reviews

The camera came in perfect I love the quality and so glad it has a protection plan!

The agent helped me get the best discounts on my purchases and helped me feel confident in buying such pricy items with the warranty and promises on what they’ll replace/repair.

Always recommend getting coverage. They are so easy to work with and are able to help with all issues. Sometimes a wait but worth it

They tried to push me to purchase the yearly membership but it just doesn't cost effective.

Been using it for a year now, zero issues!! Bought the warranty as well.

Fortunately, I haven't had to use for my new camera, but they include some maintenance which I plan on taking advantage of.

Always great to have that peace of mind when having my camera

Well, I've been a loyal customer of Geek Squad since I got my first laptop for college back in 2008. I do not usually have issues with my products, but when I do, the Geek Squad team is generally who I rely on. And as a fail-safe, I typically purchase at minimum, a 2-year extended warranty for most electronics I purchase. It just gives me peace of mind that I cannot replace had I not chosen to protect my products. So, overall, great service and the pricing is generally always reasonable.

Good peace of mind for an expensive product to ensure any problems doelnt end up costing you thousands of dollars

This is my first time getting geek squad protection my item but after reading what it does, I think this is worth it.

It’s a warranty. Ultimately your decision if you want it. But it does include annual cleaning and maintenance ( Sensor cleaning and firmware updates) accidental handling. Even as careful as I am I’d rather have it and not need it then need it and be out a $2500 camera

Very good video quality and really cool features in camera. Menus are a little tough to navigate but setting the quick menu helps. Autofocus not as fast as Sony but still good and accurate. I did move from Sony to Lumix though because these are a great bang for the buck.

The warranty is needed. You never know, so it’s a blessing to have a good warranty.

It’s a good plan to have for any product that’s over $200. I’m always scared that I’ll break or lose something expensive and insurance like this helps me keep of peace of mind since it offers replacements and security. Definitely a must get it on anything with high value.

I recently purchased my first Sony Alpha A6100 mirrorless camera, and the camera comes with a 90 day manufacturer warranty. I purchased this for a peace of mind in case accidents may haopen. I looked at this purchase as not having to spend another $900 for a new camera should something happen. So for $130 to have 4 more years of warranty, its a good value to me. I'm a beginner into photography and i do not foresee myself buying another camera anytime soon.

A must have especially with limited manufacturing warranty.

towards the end of my last warranty i took my camera in for a cleaning, it came back damaged. Sent it back out the issue wasn't fixed. At this point the warranty was expired. I fought to have it sent it out again and have the issue that the cleaning place broke. It came back with a cracked tempered glass protector screen. Company fought with me they just crack. Three months and had to get corporate involved to resolve the issue from the servicer which I believe was Prestige camera

The agent was very knowledgeable on helping me pick the right camera for my needs

most times we dont get the warranty they sell for money reasons. and its fine in most cases. But when it comes to electronics and more in expensive electronics these best buy warranties can save your butt. ever since i bought a printer like 15 years ago and got the warranty which saved me and even at the end of its life got me a brand new upgraded printer for free, great deal. ever since, i get them and used them sometimes. trust me you need it specially if its an on the go equipment or if you have kids or pets. i consider myself a very cautions person and even then, accidents happen.

Simply, don't leave the store without warranty! OMG I would not dare. I buy my pc and devices from Bestbuy with confidence, because I know they got my back when unexpected accidents and/or malfunction occurs. The Geek Squad team, ensures that I leave their store with all my devices functioning to perfection and all my questions answered. Also they are a phonecall away! You don't have to wait an eternity to connect with an agent. With accidental Geek Squat Protection your related technicall device headaches are resolved. Ask for all their protection perks, you will love them