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Customer reviews

Rating 4.7 out of 5 stars with 1745 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,745 reviews
  • Rated 5 out of 5 stars

    Okay warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend the tv protection plan but this one for the cameras seems good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No background in photography, but was easy to learn on and nice that it’s easy to transfer to my phone with Bluetooth. A bit bulkier than expected though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for when life serves you a lemon pie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this especially for camera bodies! They don’t make them like they use to even my $4000 Sony fx3 died after 16months of light use, no water damage, never been dropped just one day it wouldn’t turn on! Repair was almost $1000 so now I’d never buy a camera body without 4 years of insurance coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera body in perfect condition since it’s brand new but has been great ever since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that reviews tell you not to buy warranties but when purchasing such an expensive item you can afford to pay a little extra, jic….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this camera. Bestbuy not only had it but for a better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent product, I loved it, thank you sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A7II

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Geek Squad for my Sony A7II. The staff was knowledgeable and attentive, addressing my technical issues efficiently. My camera was thoroughly tested and worked perfectly upon pickup. Their customer service was excellent, offering helpful tips for better use. I highly recommend Geek Squad for camera support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can save my Life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I’m glad they offered it becuase in a long run it is worth it plus they know what there doing id hate to not get it and then when I need it I can’t have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the peace of mind knowing my product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to return, get it fixed or need help. Geek Squad is for you.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Came in handy with my recently purchased ZV-E10

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about purchasing the protection plan on my camera but I'm very glad I did! I was having issues with my mechanical shutter which would have been at least a few hundred dollars to get repaired without any sort of warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Is amazing for any purchase!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting GSP on every product has been a life savor, seriously! Whenever I have a problem with a product, I don't have to worry because i can just come to the store and the team would have a look at it and either send it out for repair or allow an exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its Awesome I purchased it with my Camera and not its insured for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Best Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't you get this? Technology is advancing constantly. Products wear out if used frequently. We are human and tend to misplace, break, or loose items. These comments have one thing in common, and that is the need to find security that you will have a replacement for any of these reasons above. **note - that you COULD get a newer model to replace your old item (after 1-3 years) ONLY IF it is damaged, unrepairable, un-replaceable, and that model is out of stock. NOT just because you want the newest thing in the market** Best Buy offers the best warranty that can guarantee you coverage if your item even has any damage on the (example) screen! Other business manufacturers will NOT offer you that coverage! They only warrant specifics. And with Best Buys customer service, you don't have to wait for long; they immediately assist you with your needs and send you on your way without a long wait time! Don't quote me, simply ask a Best Buy representative on what their warranty covers, and you'll see why it's a great deal to pay a little more for its security. It feels great to know you are investing in safety for your "special" item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the Geek Squad! I’m always confident having my camera out and about while having geek squad in my corner if anything were to happen. They’re reliable and a great asset to this purchase! Never disappointed in Geek Squad and would recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful I got it! My camera will be clean and fixed or they’ll give me a brand new one! So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have had any issues with geek squad. Always helpful and answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Got the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new photographer, I almost didn't get the 4 year accidental protection but the employee I spoke did a good job of convincing me. I've had my Nikon D3500 for 2 years so far, I haven't needed the warranty yet but I know if I do, I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say, it's a great extra protection plan

    I would recommend this to a friend