Customer Ratings & Reviews

I purchase a new Canon DLSR Camera and wanted to make sure it had some coverage. 2 Year Accidental Geek Squad Protection should take care of that. One less worry I have.

I had bought a Nikon 750 camera and loved it up to the day I accidentally dropped it while it was in an unzipped camera backpack. That was a very sad day. I took the camera to BestBuy Geek Squad and it was sent it immediately. The only catch is that you need to call the store to schedule an appointment. It was gone for 2 weeks when I was contacted and notified that it was not repairable. My only complaint was that I was given an email from Geek Squad to provide more information to the repair person before the repair could be made. I had called the provided number and got the run around for about 2 hours. Finally, I was put in contact with the repair company and they gave me the details. From there, it was easy. I stopped by the Best Buy store, got my initial purchase amount refunded and then was able to purchase a new camera. Thank you Best Buy.

(Insurance plan for a high-end mirrorless camera) This insurance plan has a great upside for photographers who will be outside and in the elements. Fair warning though, while the staff and service from Best Buy is impeccable, the actual sub-contractor who does repairs can be spotty. I brought in my camera to specifically get only a basic wet-sensor cleaning done and after two weeks I received the camera back with dust still on the sensor and the entire camera memory erased. With higher end-cameras where the user can customize settings and download applications, the contractor's consistent use of a factory reset can lead to hours of tedious work to reset the camera as desired. The staff at Best Buy however were more than helpful in rectifying the issue and ensuring they receive top marks for customer satisfaction.

Use camera a lot easy to use. Excellent clear pictures

This is a fantastic camera. I purchased it for astrophotography. Highly recommend

Geek squad insirance is good i love the fact that there are many alots available and easy to ork with geek squad never had an issue with them.

Geeek squaad never lets me down. Amazing service always

This is a great accidental care and protection extended program!!! The Geek Squad are the best team!!

It is a great plan as I need this camera for Events filming and in the area with multiple activities. Provides a peace of mind.

I never thought I would need a plan like this, but the price was good so I got it. 3 years later out of nowhere my camera died. I brought it in, the geek squad checked it out, sent it to repair center. 3 weeks later sorry could not be fixed, so they gave me a brand-new camera. Well worth it, saved me 2500 bucks.

With the trust on Greek Squad we purchased this additional support and its worth for the product I purchased.

Peace of mind when you buy a expensive item such as the canon camera we bought.

I strongly recommend this warranty because if you are someone like me that is clumsy or breaks stuff easily you can replace it quick and easy.

Purchased this camera to start taking quality pictures of our family. Could not be happier with its performance and interchangeable lenses that enhance everything. The swivel feature is great as is the overall build and what it does for the price. Lastly the folks at Best Buy made sure I had everything I needed including the memory and additionally accessories! -Thank you from our family, Cheers!

We havent had to use this protection yet. But we have had to use it in the past and its worth its weight in gold!

Have not needed to use it but it is always comforting to know that it is there.

Got the protection for a school used camera. I like the security of having it

The 2-Year Accidental Geek Squad Protection plan provides peace of mind and excellent coverage for your valuable tech investments. With prompt and efficient service, it ensures your devices are safeguarded against unexpected mishaps, making it a smart choice for any tech enthusiast. Highly recommended!

It’s a great additional peace of mind to get. Best Buy’s warranty os the best they make things so easy and chill.

Great customer service. Very helpful when needed..