Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1745 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,745 reviews
  • Rated 5 out of 5 stars

    Return & Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called with questions and they took the time to check and respond accordingly. They've also helped with easy return in-store and ship replacement for an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy and I love it It’s everything I’ve ever wanted thanks a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad in Woodbridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection for my recently purchased camera yet, but I do want to say I appreciate the services rendered from Geek Squad in Woodbridge, VA. They have helped tremendously with fixing my laptop. I have no worries that if I have a problem, they will be able to support the need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son used this to enhace his picture qualities with his new camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed for my business. The photos for my products are so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has yet to let me down. A great value for protecting products from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a protection plan is always a Peace of mind, you never know can happen special for any product that cost more than few hundreds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not so worried if something happens now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The geek squad service warrantee seems like it'll be as excellent as going direct to sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend if you are going to take your camera any where outside, we use ours while hiking and fully expecting to use this insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek Squad program. They are great about fixing and maintaining my devices simply and easily. I get an appointment and they take care of it from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek Squad program. They are great about fixing and maintaining my devices simply and easily. I get an appointment and they take care of it from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well used products good quality very easy to use. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter, and she's like.Is good for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously dropped the a6300 out of my camera bag and did not have the Geek Squad warranty. Fortunately Sony repaired the camera at no charge. However, I purchased the warranty for added protection on the a6500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at its finest !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must don’t go without protection especially if it’s something of value Geek squad has save me a lot of money Buy protection don’t go without it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch out for those "accidental geeks"!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the peace of mind of 4 years of protection against accidental geeks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A7iii

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi They are very friendly.they clean my camera sensor right away. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as protection for my camera which included cleaning. I sent it away only to receive it back with spots still on my photos. I had to send it back a second time and there was miscommunication with how long it would take for me to get my camera back as an issue had to be escalated. I was quite frustrated as I missed out on using the camera during a trip overseas and struggled trying to get my point across to the people I was speaking to on the phone about the issues that I was having. It was resolved and I'm happy that I bought it but I think there's quite a bit of room for improvement with the Service and how they support you with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this offer since I’m clumsy. I haven’t used it yet of course, but it’s comforting to know that I have a safety net in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Best to buy the protection. Greek sqaud

    I would recommend this to a friend