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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,333 reviews
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love you guys always taking care my camera is working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is a no-brainer! I trust Best Buy with the care for my Camcorder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind that I have protection. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we'll never have to use, but great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would most absolutely recommend to but the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you want to protect your purchases!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 3 year protection, because I am very clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good deal someone who has gopro. Must to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always work out out with Geek Squad. No issue with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plans awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty plan i always buy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to be protected! Covers even accidents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this insurance is good to have just in case you have an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best protection plans. Always get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any GoPro product you best believe this was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put a warranty on all of my electronics just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties and customer service is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast customer services.............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this as a precautionary thing. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having warranty for my product was great for when needed.

    I would recommend this to a friend