Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1329 reviews
(1,329 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Protection plan worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
I love my GoPro Hero 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was friendly and knowledgeable. What a great experience
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage for a necessary product that takes a lot of abuse.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for all of your purchases. I love it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its better to have it and not need it, than to need it and not have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this product to be essential in being prepared for every moment
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have insurance for expensive items.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT GO PRODUCT SERVICE, QUALITY IS PERFECT AND IS EASY TO USE
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to protect my HERO5 you never know!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the peace of mind with the geek squad replacement.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
They assured me they would fix my GoPro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was assured if anything went wrong with my GoPro , they would fix it or if not replace it, thanks!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.definitely buy because you never know what could happen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy the insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Gopro was exchanged no questions asked! Love Best Buy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Product Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An extended warranty is a no-brainer! I trust Best Buy with the care for my Camcorder.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new GoPro and it's a must to buy the protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I am glad I got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I got the two year warranty it is worth it all.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Keep stuff safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got to keep your stuff safe and this is one of the best ways to.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I hope I don't have to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I don't have to use it but I think it's worth getting.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love you guys always taking care my camera is working great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully we'll never have to use, but great to have
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
