Customer Ratings & Reviews

It’s great option for your equipment otherwise it’s expensive repairs

Have not had any issues at this time but have used it in the past. I've never had any issues.

It is great service and protection for my equipment purchased at BestBuy

Let’s hope I don’t need to use it. Never been an issue before

EVERY TIME I SHOP AT BEST BUY THEY ARE COOL & HELPFUL & I AM GRATEFUL & I APPRECIATE THEM OFFERING ME ACCIDENTAL DAMAGE COVERAGE

Decided to purchase and were right about it. After sometime the battery stopped charging on the GoPro so we had to exchange with no problems

Love geek pro. Save me hundreds on cameras. Would totally recommend.

Great product. Really enjoying it. Looking forward to my next trip with it.

good service was greeted and dealt with adequately

Just knowing they are available gives great satisfaction

Haven’t used it yet but I know if anything happens I can count on the geek squad plan

I am not verse with computers, ipad or any technology. The Geeks have always helped with any problem that occurs. No questions HOW they just fix it and get me back online.

I shop at Best Buy mostly for the warranties. They have the best warranty coverage. It's either replaced or repaired. I recently had another warranty company and took 6 weeks before I received a refund. Best Buy refunds immediately

The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

For me, but the Geek Squad accidental protection is a no brainer, because if any time I have any problem with any of the items that I bought there, the service was just incredible!.

Haven't used the protection plan yet, but from past experience with BB coverage plans, I'm sure it will be good if I do need to use it. Sales associate said it covered accidental damage as well, which is a nice peace of mind.

Definitely worth it. Coverage is extensive for not much money.

Excellent product. I recommend it, great quality and price.

I feel confident in using my items knowing I have the ability to replace my items!!

Geek squad protection for my camcorder is well worth it! My camera had an issue and they took care of it no questions asked! They have fantastic customer service !