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Customer reviews

Rating 4.7 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,326 reviews
  • Rated 5 out of 5 stars

    Fixed my issues quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went and took my insta 360 camera and got it replace with a brand new one with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money to have on our electronic devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return without headache, good experience, will use it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for my camcorder is well worth it! My camera had an issue and they took care of it no questions asked! They have fantastic customer service !

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Go Pro

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go pro is awesome! I bought it for vacation and it did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll say it over and over and over again, you know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I like this I will recomment this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to secure action camera warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my hero go pro 11. So far didn’t need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet...But....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the protection plan yet, but from past experience with BB coverage plans, I'm sure it will be good if I do need to use it. Sales associate said it covered accidental damage as well, which is a nice peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the coverage - geek squad is the best. Don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing’ I recommend it’s worth the price they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available and ready to help with any questions or concerns you may have about your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed without a single doubt, you never know when to expect unexpected things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect service for all the guarantees, 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrenty seems to be a good option , for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Always a must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must for most products in my opinion. I love how I can get a replacement if my product get broken or damaged with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad service at this time. Still giving it 5 stars for the fact the cost and what the service plan covers is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this incase I need it. Never had to use it but just incasse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 yr plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my 2 year geek squad purchase for my camcorder was just great. The coverage is great. I chose a 2 year plan. Because I might want to upgrade by then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for your favorite items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the warranty twice and will never look back. When our product broke, Geek Squad was quick to replace it with the newest model. The warranty is well worth it for those products you invest in.

    I would recommend this to a friend