Customer Ratings & Reviews

Haven’t dropped if messed up my camera but why not get such a great warranty?

I haven’t had to use the coverage, but a friend has. Great service plan!

best protection for our gadget, You need this if you love your gadget.

Luckily I have never had to use the protection but nice to know I'm covered.

Always great to purchase warranty my son received gift and item was malfunctioning

Easy to use, east to connect to- what you need to have

Reliable, friendly service. No hassle in bringing items back for any reason

Always nice to have backup when needed, hope it isn't.

Do not consider a technology purchase without the plan.

I never needed a repair but it was good while it lasted to know I was secured.

I recommend always buying the warranty when you make any purchase over 100.00.

all great done ------------------------------------

I love the Geek Squad! They are so helpful and really know what they're talking about.

With the new small glass camera purchased , I only wanted to protect my camera.

The geek workers are great well call on them again

If you care about your product invest a little coverage. Worth it down the line.

I do feel more comfortable knowing that my purchases are protected if a misnomer occurs.

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

It's good to talk to someone instead of a call center

Exactly what I want, bot shul be came whit tha same battery model.