Customer Ratings & Reviews

You need this for any accidents. It’s good peace of mind when you are buying tech products.

I always get this service/protection for my GoPros. I wouldn't get it for any other cameras because when it breaks, you dont get the full value for the camera. I made that mistake once and never again. Great for GoPro purchase

Have not had a chance or reason yet to use this service. However, I have used it with others. Very good service - fixed what was wrong.

Geek squad was really helpful, especially one of the employees named David.

I would get this on any electronic product, I updated the firmware on a GoPro Hero 4 Silver and it would not respond, I took the camera to Best Buy and with little questions, he told me to go get another one. I went and found out they did not sell the silver anymore, so I was able to get the Hero 5 Black. All I needed to do was to get another protection plan. Well that was a no brainer.

Good service and to easy communication to the customers, I’m very happy to go there every time when I need or buy a new stuff .

Super nice to have. Exploded a DJI Action 2 using it on my FPV drone. BestBuy scanned it, saw they didn't sell it anymore, and gave me store credit for my purchase. Took about 10 minutes. Must have for any products you expect to break when using.

Great value. Great company, perfect for people who are clumsy and don't have to worry about buying a new one Also prefer t for people who are into extreme sports and other extreme activities. It will helpe out big time. Perfect for when I need a replacement and quick and easy and painless. Greek squad does it all and will always have my business.

This was a hands down. Couldn’t have spent the 60 dollars a better way. Not 2 days after I bought my GoPro max it fell off my motorcycle well over 100 mph. It took me about an hour to find it and it actually faired pretty well. Only lost the Wi-Fi module. Took it back to the store and got a same day swap out.

I have already cracked my Gopro10 screen so this protection plan is great. I have not used the plan yet, as the camera still works through the app. But it is reassuring to know that when I decide, or really brake the camera i have this protection plan to take care of me. Would definitely buy again.

When it comes to protection plans many people choose not to get it. I personally think of it like this, and this applies to pretty much any type of protection; I'd rather have it and not need it than need it but not have it.

There services are awesome guys are you incredible

The reason I buy all of my cameras from bestbuy is because the warranties our the best and the most seamless.

In theory a great idea to have but does not negate cost for certain services.

Geeksquad has been there for me through and through.

They got me in the assessed the damage on my GoPro sent it in got back to me in a very fast and timely manner extremely professional and very willing to answer any questions or problems that I had.

Staff were always knowledgeable about the product and very helpful and accommodating. Which made my all my transactions easy and pleasant!!!

For me, who uses my GOPRO daily, it is a tremendous opportunity to secure my investment. In my case, I use my camera every day, an opportunity that you should not miss when purchasing your equipment.

The 2 year accident protection comes in handy if anything happens to it. 2 years is a looooong time. It's always better to be covered. I had to take mine in and they were unbelievably understanding and helped me with everything! Well worth the peace of mind. Traded out a new one since my old one wouldn't work with no questions asked! They are awesome!!

Well I have always had phenomenal service with the geek squad warranty