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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,296 reviews
  • Rated 5 out of 5 stars

    GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product device was in good condition. It was delivered in a couple days to my house. Everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy because I did it that’s make me feel great cause if anything happened to my camera especially cause I recorded myself when I drove my motorcycle that’s make me feel like I’m in the safe line cause if anything happened to the camera I can to get full replacement and Laura benefit Recommended for you guys. It’s value more than what you think. Best than I did ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR DEVICES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my devices and have never regretted it. Geek Squad Accidental has saved me TONS of money. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase. works great best buy takes care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing my Insta360 X3 360 Degree Action Camera with a 2-Year Accidental Geek Squad Protection plan was an absolute genius move! Not only do I get to enjoy the mind-blowing capabilities of this camera, but I also have peace of mind knowing that it's covered against unexpected mishaps and accidents. Whether I'm exploring rugged terrain, capturing high-energy action shots, or simply taking it on the go, life can get unpredictable. That's where the Geek Squad Protection comes in. With this protection plan, I can embark on my adventures worry-free. Accidental drops, spills, or any unforeseen accidents are all taken care of. It's like having a safety net for my valuable camera investment. The best part is the convenience of the Geek Squad service. They're always ready to assist, making the whole process hassle-free. If anything happens to my Insta360 X3, I know I can count on them to get me back on track. So, if you're investing in a camera as incredible as the Insta360 X3, I highly recommend pairing it with a 2-Year Accidental Geek Squad Protection plan. It's a small price to pay for the peace of mind and continued enjoyment of your camera without worrying about the bumps and bruises along the way.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, gives me peace of mind when playing airsoft with my Osmo camera knowing that if anything happens its protected by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Convenient but Pricey - Your Mileage M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a mixed bag. They're convenient for quick fixes and basic tech support, especially if you've already bought your device at Best Buy. Their technicians vary in skill, so you might get lucky and find someone truly helpful, or you might end up frustrated. Prices can be high, and sometimes it feels like they push unnecessary services. If you're comfortable troubleshooting yourself, you might find cheaper solutions elsewhere. But for that "I need help now" feeling, Geek Squad can be a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy this. I haven't needed it often but when I have, I've been grateful that I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea. I haven't needed to use it often but when I have, I've been very grateful to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for your peace of mind when owning expensive pieces of equipment. Not too expensive and worth every penny. Thanks geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! I’m glad I purchased this protection plan. You never know when the unexpected happens and you need the assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staying protected while on the go is the best and my favorite thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection comes in handy for when you want that quality care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yearly cleanup of my computer by Geek Squad, drop off and receive within 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying this for every electronic that offers it. If it breaks they will replace it right away for you. I had three action camera where I accidentally scratched the lens and it was replace immediately no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is unmatched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market always get geek squad protection on every product I own

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    AMAZING LOVE IT 10/10 best thing everrrrrrrrrrrrrr

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING LOVE IT 10/10 best thing everrrrrrrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend having the 2 year warranty on your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a bad idea to get...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very happy that I opted to get this warranty. 2 weeks after I got my new insta360 x3, I already had noticeable scratches on the lenses.. Knowing I have the warranty allows me the peace of mind of using the equipment the way it's meant to; unapologetically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good exchange and return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a peace of mind to have a coverage like this when buying expensive products from bestbuy

    I would recommend this to a friend
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