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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1306 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,306 reviews
  • Rated 5 out of 5 stars

    Phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dealing with the geek squad is great only one person that we didn't care for her name was Leah the number we were supposed to call she had no idea what she was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my camera broke, you need this trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to not stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind not worrying if my purchase breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good insurance for my go pro 11. It should be protected because it is not covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it for this item but I used it before. Really good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor Management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea for GoPro owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing an Accidental Geek Squad Protection Plan may be something many will struggle with, but for a product like a GoPro it seems like an easy decision with the actives the GoPro will be used for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for peace of mind. It is worth it to have especially for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I haven't had to use it, but from other products BestBuy is top notch taking care of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan for my Go Pro. Because the minute you don’t have a protection plan you will drop it and break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service was greeted and dealt with adequately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can buy for you won’t have to worry about if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as protection on my GoPro Hero and since I use it on my racing quad I need to know if it takes a bad crash, I'm not out the money and having to purchase a brand new camera. I can fly with peace of mind that I don't have to worry about smashing my camera to smitherines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have good protection outside the factory warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned my lesson purchasing products without the protection plan. It may come with a price but well worth it. Two of my Dyson vacuum cleaners went out before it's time and I was able to replace them no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at its finest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomest policy! I will not buy any thing with out purchasing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives me piece of mind and not worried about damaging my gopro because of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know the drill on a warranty, so there’s nothing else but to just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance Greek Squad are available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing they are available gives great satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service but if I did I have no doubt that I would be completely satisfied with the out come. I have used the geek squad in the past and was very happy with the service.

    I would recommend this to a friend