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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 837 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 837 reviews
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a little bit of money you get a piece of mind if your product ever fails, why wouldn’t you protect it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Protection (GSP) Plan for most major purchases at Best Buy. When my item goes defective, the process is simple for either a replacement of the exact same item (if available) or a store credit for the purchase price so you can get a newer item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good when protecting something expensive. I dropped my $350 smart watch and cracked the screen. I brought it to them in the original packaging and they replaced it without issue.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    You need it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] You need protection no matter , you buy just for those accidents that could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digi Osmo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actual tried both gimbals and am leaning on the Digi Osmo because the others handle get in the way of the screen when recording.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my life alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad help set up my life alert system. They were very professional and the one guy took to my cat her name Onyx. He told me that his girlfriend likes the gemstone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best out there for this type of stuff 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have or you might wish you did. I haven’t needed to use it and hope I don’t.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plan is awesome. Make sure to get any of the GSP plans with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement is top notch, highly recommended for any electronic or camera gear related product, they get you taken care of and your product back to ASAP and that’s all you would want when you happen to come across an issue where you have to use your replacement service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I needed the piece of mind which Geek Squad protection offers. Terms & conditions were well written and understood.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works amazing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got this for my girlfriend and she loves it!! Honestly its so easy to set up. Just put it on top of your phone and you can take selfies with a nice ringlight!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad because they are always very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase this for any expensive item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plan, you never know when you accidently break of your items and this comes in handy when i need to replace the item instead paying full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always replace my product when needed with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this warranty yet but have had great Best Buy experiences in the past. They are very good at repairing or just totally replacing with a brand new product most of the time. You really can't beat that for electronics that are so expensive to replace!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and perfect for bigger purchases. Helped a lot with some troubled hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan from Geek Squad for electronic devices of any price. Even if the device is perfect, you can never account for random accidents or defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great. They’ve answered a lot of questions when I’ve built my first PC and provided recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance to have for your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted getting or using the protection services from Best Buy.

    I would recommend this to a friend